• Operated an independent massage practice delivering services and support for muscle pain and stress relief via trigger point massage treatments for over 1200 hundred clients.• Documented client treatment sessions and combined technical expertise with creative problem solving to develop individualized treatment plans with measurable results significantly reducing client pain by at least 50% after one session. • Coached clients on techniques and strategies for maintaining their improved condition via post treatment demonstrations, appointment follow up phone calls, and email communications.• Negotiated an office sharing agreement with two colleagues coordinating financial responsibilities and ensuring that all parties could operate productively, avoiding conflicting schedules, and assuming shared responsibilities for maintaining the space in compliance with the Florida Department of Health massage regulations.• Organized an on-site employee massage program located within the Carnival Cruise Lines Employee Wellness Center successfully mitigating stress, addressing work-related muscular pain, and offering education on prevention.• Provided on-site post event massage treatments at corporate marathon and triathlon race events actively marketing to amateurs and professional athletes.

• Greeted guests at the front desk, managed the member check-in process, and provided enrollment support and facility tours for new members. • Advanced member satisfaction by offering in-depth guidance on the use of equipment and proper exercise technique, conducted daily inspections to maintain the safety and cleanliness standards of the gym.• Cultivated a clientele base for one-on-one personal training sessions along with a weekly large group exercise class generating more than 400 hundred clients over a span of 3 years.

• Supported customer purchase decision making by conveying up-to-date product knowledge and offering relevant comparisons leading to consistent sales and an enhanced customer experience.• Engaged customers offering assistance in locating products in-store or checked the computer database for merchandise at other sites.• Organized racks and shelves in collaboration with team members to promote specific merchandise, ensure accessibility, and to maintain the department safety standards.