Mitchell Floyd Email & Phone Number

Johnson City, Tennessee, United States

• Debugged, tested, and deployed bug fixes for software reporting websites.
• Utilized Typescript, Angular, C#,.NET, and Oracle to maintain and upgrade complex web applications.
• Re-evaluated and updated prior documentation for existing codebases when patched.
• Participated-in and received code reviews prior to deployments.

Piney Flats, Tennessee, United States

• Discovered, analyzed, and performed quality control testing on almost 500 software bugs.
• Improved county software systems such as tncountyclerk.com, utilityflex.com, and courtfeepay.com by gathering customer feedback and entering tickets documenting suggestions or issues with production applications.
• Designed mock-ups with FluidUI for STAR, the upcoming Tennessee state vehicle tax renewal system and worked alongside web-developers to gather data requirements, user-interface preferences, and detailed reports for.
• Supervised and directed goals for Kentondeeds.com as the project manager for Kenton county’s register of deeds lookup website. Planned milestones for web programmers and lead quality assurance testing to meet customer.
• Performed light automated testing with Selenium, MySQL, MSSQL, and Python scripts.

• Created an environment that assured consistent guest satisfaction by maintaining a positive attitude,aiding disabled patrons, stocking the dining area, and processing reservations.
• Performed nightly audit duties via Microsoft Excel to record financial information for reporting.
• Troubleshooting and problem-solving hotel hardware such as cable boxes, the server room, phonesystems, and TVs.