Mitchell Jackson Email & Phone Number

Los Angeles, Ca, Us

- Oversaw simultaneous projects, many of which are complex in duration and production- Engaged with cross-functional project teams and manage all aspects of digital production, including requirements gathering, budgeting, resourcing, hours allocation, project planning, timelines, risk assessment, delivery, and budget tracking- Oversaw resources, define priorities, and align schedules for design and development teams and clients- Managed changes in project scope with clients and suppliers and report risk assessment- Manage progress against plans and budgets and take corrective action to offset variances. - Reported to management and clients on project status- Managed Vendor relationships, system integrators, contractors, and FTEs on a project-by-project basis- Demonstrated an ability to blend traditional project management principles and practices with an Agile development approach to provide the appropriate level of planning and execution- Software release management, direct experience with ecommerce website - Managed the full lifecycle of retainer and design-and-build projects, coordinating with clients, design teams, and development teams- Supported in building and iterating over a product roadmap from new implementation to post-launch.- Planned and oversaw development execution, including epic and sprint planning using an Agile methodology- Validated technical environments for digital experiences- Provided insight and recommendations during feasibility exploration and technology implementation to inform design and development processes

Culver City, California, United States

- Oversaw the operation of software and hardware systems, including implementation of all rollouts/integrations for Netsuite, Shopify, Celigo, Hubspot, and other various ERPs.- Crafted a comprehensive cybersecurity framework for the entire company, while also establishing robust endpoint detection protocols for all hardware devices, preventing over $100k breach attempts.- I originated and designing network architectures for 26 stores and the central HQ office, meticulously configuring firewalls and implementing advanced threat detection measures for each location.- Directed the migration of company data to a hybrid cloud environment, leveraging Azure and AWS services, which increased system reliability by 30% and reduced operating costs by 25%.

Torrance, California

- Expertly tackled intricate scaling challenges through the implementation of strategic and impactful assessment approaches, saving the company over $200,000 over the course of almost 2 years.- Meticulously implemented and sustained Scrum methodologies throughout the management of all projects.- Spearheaded the deployment and ongoing maintenance of Windows and MacOS configurations for the organization's computing infrastructure.- Directed the on-time delivery of a complex software upgrade project for a legacy system, which involved coordinating a team of 25 engineers across 3 international locations and resulting in a 15% increase in system efficiency and customer satisfaction.

West Hollywood, California

- Single-handedly installed and flawlessly maintained 32 network systems across multiple locations, ensuring uninterrupted operations.- Managed team of 35 employees, optimizing scheduling to successfully handle payroll and maximize bandwidth allocation per member.- Implemented and maintained a comprehensive network security protocol, leading to a 98% compliance adherence rate.- Spearheaded migration of company data to hybrid to cloud a infrastructure, cross-departmental enhancing team disaster recovery and reduced 30% operational over costs.

Developed and implemented international and domestic shipping strategies for new and existing clients, maintaining communications internally and externally from start to finish. Worked with clients to understand their goals in the context of overall freight forwarding strategy, lending authority and perspective to plans above and beyond our scope. Synthesized learnings from dispatchers, supplementary vendors, and internal leads to guide clients throughout their international shipping process with minimal mistakes and maximum efficiency. Worked with CEO of Los Angeles branch to develop and implement streamlined internal communications structures, striving to work smarter, not harder. Presented internal POVs on new upsell opportunities, competitive analysis and new R&D

Provided housing and assisted aftercare for medical treatment facility.Coordinated case management and specific care needs to provide healthy habits for being self sufficient productive people.Main point of contact for patients and housing facilities, often making connections in-person to ensure client safety and satisfaction.

Certificate, Computer Software Engineering

Established the scope of full-stack web development and created projects related to its fundamentals

Computer Science

Activities and Societies: Phi Kappa Tau and KCSC Radio

Radt-1, Drug And Alcohol Counseling

Certified Professional Coach, Coaching