Mitchell Lofton Email & Phone Number

Ft. Gordon GA

324 Marlboro St. Aiken SC 29801

• Provides consistent, respectful and professional internal/external customer care. Initializes and maintains an open line of communication to ensure all customers receive the highest level of customer satisfaction.
• Performs any and all work at the consumer or business customer premises up to and including the Serving Terminal (excluding pair change and fiber drop) for IP enabled non-design products and services, regardless of the.
• Installs and rearranges inside wire and jacks.
• Isolates and corrects any applicable inside wiring problems.
• Performs programming activities on the hardware and conducts testing with the end-user.
• Performs necessary cross connection work at the Serving Area Interface (SAI), including the video-ready access device (VRAD), or equivalent, regardless of the technology involved.

• Install mobile computer networks and other electronics into large and small vehicles for both commercial and DoD customers.

911 4th St. Augusta GA 30911

• Communications Training Officer Instructor
• Instructed and certified agency trainers in APCO, CTO (Association of Public Safety Officials, Communications Training Officer) Course
• Assisted in the establishment of agency training guidelines setting quality standards for call-taking and dispatching of public safety resources.
• Performed evaluation and testing.
• Instruct new and current personnel on agency policy and procedureEmergency Telecommunicator Instructor
• Instruct new personnel in the National Academy of Emergency Dispatcher Emergency Telecommunicator Course and conducted testing and evaluations to certify personnel.9-1-1 Call-taker

• Project Manager
• Coordinated installation of multi-million dollar communication networks
• Controlled inventory of all system materials and maintained all shipping documents
• Compiled transfer data
• Initiated shortage recovery requests
• Generated material return request on damaged and faulty products and equipment material Created and maintained daily progress reports on all installation jobs

2628 Wilhite Ct. Lexington Ky 40503

• Installed of telephone networks to Bell Corp. and customer specifications
• Installed systems infrastructure for the support of UTP and STP cable, fiber optic, coaxial, and primary and secondary power cables to the switch and power cabinets or power boards
• Wire wrapped UTP and STP cable to DSX termination blocks, panels and Main Distribution Frames
• Manually soldier twisted pair to connectors
• Manually created connections for coaxial cables
• Manually and mechanically terminated UTP and STP DSX panel connections

2400 W. 10th Pl. Tempe AZ 85281

• Installed of telephone networks to Bell Corp. and customer specifications
• Installed systems infrastructure for the support of UTP and STP cable, fiber optic, coaxial, and primary and secondary power cables to the switch and power cabinets or power boards
• Wire wrapped UTP and STP cable to DSX termination blocks, panels and Main Distribution Frames
• Manually soldier twisted pair to connectors
• Manually created connections for coaxial cables
• Manually and mechanically terminated UTP and STP DSX panel connections

2628 Wilhite Ct. Lexington KY 40503

• Installed of telephone networks to Bell Corp. and customer specifications
• Installed systems infrastructure for the support of UTP and STP cable, fiber optic, coaxial, and primary and secondary power cables to the switch and power cabinets or power boards
• Wire wrapped UTP and STP cable to DSX termination blocks, panels and Main Distribution Frames
• Manually soldier twisted pair to connectors
• Manually created connections for coaxial cables
• Manually and mechanically terminated UTP and STP DSX panel connections

• Conducted network administrator functions for our data management group
• Performed program updates, system archives, access verifications and all other tasks related to core systems management
• Maintained maintenance, system and daily activity logs
• Supervised 10 network operation personnel and conducted monthly performance counseling of all personnel.

• Maintained operations of multi-million dollar 24 hours strategic communications center providing high quality wide band and narrow band telecommunications support for the Department of Defense.
• Supervised eight information systems and technical personnel; conducted monthly performance counseling of all personnel.Network Tester
• Operated cryptographic and circuit testing equipment in order to analyze signal quality and maintain data continuity
• Generated daily reports and maintained systems event logs detailing circuit outages, system failures, maintenance trouble calls, customer complaints, and faults with active systems

Bachelor Of Science (Bs), Emergency Management

Associate Of Arts (Aa), General Studies