Mitchell Macek Email & Phone Number

Felton, Pa, Us

Felton, Pa, Us

Villanova, Pennsylvania, United States

-Provide expertise on audio equipment and logistics, operate specialty equipment for productions, and lead up to 30+ staff members to conduct the construction, operation, and take down of event setups, maintaining exemplary work ethos.-Conduct live audio, DJ, and mixing services for large scale events, including cultural showcases, celebrity performances, and Villanova basketball games.

Villanova, Pennsylvania, United States

-Spearheaded planning of events for 53+ organizations over a yearly term, building powerful relationships with clients and upholding strong expectations for quality of service.- Directed critical partnerships with event production companies in the greater Philadelphia area for large-scale events in special venues, including the Finneran Pavilion.-Supplied consistent and exemplary service, rapid and reliable communication, and consistently coordinated negotiations for scope of services.

King Of Prussia, Pennsylvania, United States

-Actively engage with customers to understand their needs and preferences, offering personalized recommendations for LEGO products, services, and accessories. -Foster a collaborative team environment, working closely with colleagues to maintain store cleanliness, organization, and visual merchandising standards.-Provide a genuine love of the product to guests entering the store, sharing moments of excitement and enthusiasm while building connections with all who come by.

York, Pennsylvania, United States

- Diligently consult resources, peers, and new selling situations to continuously gather and apply product expertise to best determine solutions for new and returning customers.- Provide consistent performance, coordinating check outs at a POS terminal, placing leads for consultations, and assisting with any necessary duties in the store,-Collaborated with coworkers as a reliable and knowledgeable source for assisting with tasks, handling disputes, and solving customer complaints.-Cross trained in Geek Squad to provide initial consultations and basic diagnostic services to customers. Assisted customers with basic troubleshooting, provided customer education and set up devices, and facilitated a comfortable experience by offering solutions for a customer's definition of "fixed".

Pittsburgh, Pennsylvania, United States

● Strategically assisted underwriting teams within retail lending, identifying flaws, proposing process improvements in Empower, collaborating with other lines of business for solutions, reliably attended all meetings, and provided crucial insights to projects.● Collaborated with fellow interns in the operational space to analyze challenges in the hybrid work environment, recommending innovative insights to leverage current technology to drive behavioral change, leading to increased productivity, satisfaction, and reduced costs.● Participated in an optional case competition to develop “PNC PowerUP”, an idea for an all-in-one youth banking application which emphasized financial literacy and gamified elements to capture the youth demographic for the organization.● Created an efficiency and stability report for underwriters which comprehensively analyzed the performance of major applications, revealing approximately 5.4% downtime in an average working month and an average loss of 14.6 productivity hours per underwriter in the same timeframe. Assisted higher managers in implementing improvements for departmental success.

Villanova, Pennsylvania, United States

-Greeted prospective students and their families, develop itineraries based on student interests and needs, escort groups around campus, and provide a personal lens into the Villanova student experience.-Guided 150+ families through the admissions process, answering multitudes of inquiries and provide resources, assistance, and advice to prospective families visiting Villanova University.

Villanova, Pennsylvania, United States

-Efficiently coordinated the transportation, construction, take-down, and upkeep of the materials used in event production.-Reliably attended every event commitment while spending time learning the inner workings of the equipment used to become a more valuable asset for the organization.

York, Pennsylvania, United States

-Coordinated counts and analysis of stock, transferred merchandise from daily truck deliveries to the salesfloor, rapidly and accurately fulfilled customer pick up and shipping orders within 30 minutes of placement.-Planned fulfillment of customer orders placed outside of store operating hours, restocked and cleaned the sales floor prior to daily reopening of stores.

York, Pennsylvania, United States

-Excelled in providing exemplary service to every customer that entered the establishment. Took orders, handled complaints, prepared food, and performed necessary maintenance and upkeep when required by the business.-Processed POS system transactions, including handling cash, credit, and checks for food orders in addition to taking orders by phone. Consistently met and exceeded standards for customer service and satisfaction, ensuring guests were satisfied and returned to the establishment.

Bachelor Of Science - Bs, Mathematics

Activities and Societies: Villanova eSports, Villanova Gaming Society, Villanova Billiards Club, Campus Ministry, Blue Key, VUTC.

High School Diploma