• Responsible for maintaining and managing Crowe’s Revenue Cycle Analytics (RCA) software system to produce Net Revenue numbers for Month End Close.• Analyze and manipulate mass amounts of data to understand trends and changes in reserves month over month.• Identify and research individual patient accounts that cause changes in reserve and realization percentages• Perform Hindsight lookbacks to understand Bad Debt and Charity percentages• Track and analyze the Blue Cross Blue Shield of Illinois Experience Report payment method to properly reserve non-cash vouchers

• Analyze and Manipulate data from multiple sources to display actionable information.• Work efficiently to complete ad-hoc report requests for the department (including MCO, Revenue Accrual, TPL, etc.)• Work with and train others to understand and improve existing processes.• Studied multiple software programs (Monarch, PeopleSoft, RCA, and Series) to help complete daily tasks.• Certified PeopleSoft Query Manager- Able to edit and create new PeopleSoft Queries.• Balance and Reconcile Daily Revenue, Month-end BAR to GL to RCA, and Series to Sub-Ledgers to GL.• Create multiple tools to help the staff transition to a new GL system, including a Query based Crosswalk and Reverse Crosswalk.• Communicate with IT to resolve issues with reports and daily revenue files.

● Entered accounting information into all modules of QuickBooks● Completed Bank Reconciliations for multiple accounts ● Calculated costs and determined pricing information for all products sold online● Uploaded complete records for products sold online; including pictures, price, and description● Finished various tasks related to monitoring inventory numbers● Reviewed monthly information for both Accounts Receivables and Accounts Payable to prepare monthly statements● Reconciled all intercompany transactions● Maintained Accounts Receivables Aging Reports for each customer● Implemented Inventory Tracking through QuickBooks

■ Assisted customers with a variety of accounting and payroll related inquiries■ Demonstrated and aided clients in using the payroll product

■ Interacted with customers to increase sales and offer assistance

■ Ensured the safety of numerous guests by being vigilant, focused, and reliable■ Utilized interpersonal skills to assist and guide guests■ Completed management training