Mitchell Owens Email & Phone Number

Dearborn, Michigan, United States

Strategy Manager for Ford Integrated Services, Connect & Engage team.

- Led and iterated workshop experiences for 18+ cross-functional teams to use Design Thinking to solve skill team needs and discover new ways to disrupt how Ford does business.- Coached individual teams through Design Thinking, including central question creation, empathy, interviewing, uncovering insights and trends, customer journey mapping, prototyping, iterating, and presenting to Executive leaders.- Improved and refined curriculum used within Catalyst workshops, helping strengthen… Show more - Led and iterated workshop experiences for 18+ cross-functional teams to use Design Thinking to solve skill team needs and discover new ways to disrupt how Ford does business.- Coached individual teams through Design Thinking, including central question creation, empathy, interviewing, uncovering insights and trends, customer journey mapping, prototyping, iterating, and presenting to Executive leaders.- Improved and refined curriculum used within Catalyst workshops, helping strengthen Design Thinking skills of workshop participants. Show less

Dearborn, Michigan, United States

- Led work to pressure test and reimagine Ford Pro's parts & service strategy, seeking to increase customer loyalty by 15 ppts and grow revenue by 15% in next 4 years.- Managed strategic assessment of Ford Customer Service Division's North American Mechanical & Collision businesses to identify customer-focused opportunities to grow profitability by 10%+ in next 5 years.- Co-created business models for Ford Next businesses (Ford's mobility solutions incubator) to support… Show more - Led work to pressure test and reimagine Ford Pro's parts & service strategy, seeking to increase customer loyalty by 15 ppts and grow revenue by 15% in next 4 years.- Managed strategic assessment of Ford Customer Service Division's North American Mechanical & Collision businesses to identify customer-focused opportunities to grow profitability by 10%+ in next 5 years.- Co-created business models for Ford Next businesses (Ford's mobility solutions incubator) to support persevere/pivot/kill decisions. - Conducted scenario analysis in support of Ford's enterprise strategy & corporate priorities, examining industry trends and signals to identify opportunities for the company.- Led competitive desktop research in support of a pilot program for Ford Next.- Examined and pressure-tested overall Enterprise Strategy, comparing current capital allocations with stated strategic goals of the company. - Enhanced & supported grass roots employee engagement initiative within Corporate Strategy tasked with improving qualitative and quantitative metrics related to employee sentiment within the group. Show less

Dearborn, Michigan, United States

- Global Lead Buyer & North America Central Buyer for exterior Power Closures and Hood Latch Release Cables, managing sourcing and production supply for $76M of annual turnover.- Facilitated cross-functional collaboration within Ford and our supplier partners to strengthen Ford’s automotive business, ensure quality, on-time launch of new vehicle programs, and solve varied complex business and interpersonal issues that arose.

- Founding member of Purchasing Design Thinking team. - Researched, prototyped, and launched a Purchasing On-Boarding Team to improve the on-boarding of new Purchasing employees.- Guided & educated team on Design Thinking principles, including empathy, creating a central question, interviewing, insight development, prototyping, and more.

Dearborn, Michigan, United States

- Earned Top Achiever recognition for 2020.- Orchestrated cross-functional team to design, develop, pilot, and launch (internally & externally) new Supplier Scorecard analytics tool.- Solicited feedback from Global Commodity Directors and facilitated the creation of a new Supplier Relationships framework focused on feedback and the Ford+ Plan.- Collaborated with key stakeholders to finalize, communicate, and launch updated Production Purchasing Global Terms & Conditions, including… Show more - Earned Top Achiever recognition for 2020.- Orchestrated cross-functional team to design, develop, pilot, and launch (internally & externally) new Supplier Scorecard analytics tool.- Solicited feedback from Global Commodity Directors and facilitated the creation of a new Supplier Relationships framework focused on feedback and the Ford+ Plan.- Collaborated with key stakeholders to finalize, communicate, and launch updated Production Purchasing Global Terms & Conditions, including the development of robotic process automation to collate supplier responses. Show less

Dearborn, Michigan

- Ensured cross-functional alignment on program targets and facilitated sourcing to those targets.- Served as subject matter expert on the launch of new Purchasing IT systems, helping train teammates and other cross-functional users on systems’ UI and revised processes.- Successfully led 12+ cross-functional Teams of 4 to achieve key financial milestones for a new engine used on the F-150 Raptor R.

Shelby Township, Michigan, United States

Okemos, Michigan, United States

Okemos, Mi

In addition to providing all musical leadership within the parish, I helped to establish new, mission-driven policies to help further the mission of the organization following an abrupt change in senior leadership. I also examined and improved the quality of materials purchased within my department in order to improve the weekend experience for those who come to the church. Finally, I worked to design and implement a new volunteer initiative in order to increase teen involvement in the parish… Show more In addition to providing all musical leadership within the parish, I helped to establish new, mission-driven policies to help further the mission of the organization following an abrupt change in senior leadership. I also examined and improved the quality of materials purchased within my department in order to improve the weekend experience for those who come to the church. Finally, I worked to design and implement a new volunteer initiative in order to increase teen involvement in the parish and improve the quality of music on Sunday. Show less

East Lansing, Michigan

I coached one team of 1st Year MBA Candidates through the 3-course series of business communication classes. Specifically, I worked with them on presentation structure, business case development, presentation skills, PowerPoint design, and persuasion skills.

East Lansing, Michigan

Advised 1st Year MBA Candidates on their internship search, resume/cover letter writing, interview skills, networking, etiquette, and other needs. I also served as a co-teaching TA for one section of an undergraduate career management course for business majors.

Dearborn, Mi

I worked on 5 projects over the summer. In support of cost reduction and process improvement, I investigated charges for returnable packaging and redesigned associated business processes, identifying approximately $10M of savings opportunity. Additionally, as a result of changing processes in sequencing procurement, I developed tool to gather data for benchmarking sequencing costs, which will help improve buyers’ negotiating position. For both of these projects, I also presented long-term… Show more I worked on 5 projects over the summer. In support of cost reduction and process improvement, I investigated charges for returnable packaging and redesigned associated business processes, identifying approximately $10M of savings opportunity. Additionally, as a result of changing processes in sequencing procurement, I developed tool to gather data for benchmarking sequencing costs, which will help improve buyers’ negotiating position. For both of these projects, I also presented long-term recommendations for Ford in addition to the above-mentioned short-term solutions.For my other three projeccts, I identified over $1.7M in raw material cost savings opportunity for exterior mirrors, allowing buyers to renegotiate with suppliers, I conducted a Request for Information related to the Nameplates & Emblems commodity (as a way to support the current sourcing strategy and supplier portfolio), and I assisted buyers with various raw material cost reduction processes for upcoming vehicle lines. Show less

Fox Point, Wi

I was a long-term substitute classroom music teacher for Pre-K through 8th grade. For middle school, I developed my own curriculum and implemented it with a great deal of positive feedback from both students and their parents.

Fox Point, Wi

In addition to directing all musical and liturgical aspects of the parish, I managed a $640K project budget allocation as well as vendor negotiations for a capital campaign project (focusing on renovation and improvement of the facilities, technical solutions, and inventory). I also conceived, planned, and executed a new annual event to increase revenue in the department. Moreover, I conceptualized, managed, and refined a new collaborative staff publication designed to deepen parishioners'… Show more In addition to directing all musical and liturgical aspects of the parish, I managed a $640K project budget allocation as well as vendor negotiations for a capital campaign project (focusing on renovation and improvement of the facilities, technical solutions, and inventory). I also conceived, planned, and executed a new annual event to increase revenue in the department. Moreover, I conceptualized, managed, and refined a new collaborative staff publication designed to deepen parishioners' experience of the parish , resulting in increased parishioner engagement. Show less

Big Bend, Wi

Beyond providing music for the weekends and leading choirs and soloists, I helped to reduce annual costs by approximately 5% through reviewing and adjusting purchasing processes. I also managed an RFP and bid review process for replacing the parish's primary musical instrument (worth $25K), and I led a four-person team tasked with proposal review, cost analysis, and evaluation of options for the acquisition of new weekly resources, resulting in $3K yearly savings.

Glen Ellyn, Il

I managed sensitive relationships and interpersonal situations of more than 40 volunteers and employees, resulting in greater engagement and job satisfaction. Additionally, I reviewed RFQ submissions for the replacement of a $45K sound system and I successfully managed the installation of the system. I also provided all musical leadership within the parish and the school.

Chicago, Il

Chicago, Il

Riverview, Michigan

Master Of Business Administration - Mba, Supply Chain Management, 3.93

Activities and Societies: MBA Association, Graduate Supply Chain Management Association

Master’S Degree, Master Of Arts - Theology, 3.923

Master’S Degree, With Distinction, Music - Voice Performance, 4.00

Bachelor Of Music, Voice Performance, Cum Laude