Mitchell Rambam Email & Phone Number

Newtown, Pa

Newtown, Pa

Conshohocken, Pa

Directed the Document Management team of 40 employees in a multi-shift environment with responsibility for the security and processing of Protected Health Information documents and medical records. •Established a centralized outgoing mail preparation department that consolidated the work previously done by 28 internal teams to process monthly volumes of 80 thousand outgoing Protected Health Information letters.•Established an administrative support team to provide more in-depth document processing, queue management, customer service and records investigation •Created production based document preparation process which tripled document throughput •Implemented document and removable media destruction processes to ensure timely destruction of Protection Health Information•Maintained 24 hour turnaround of Department's 3.5 million pages of monthly scan volume •Instituted metrics for both individual production and departmental turnaround times and SLA's •Created adjustable staffing projection models to insure staff levels matched anticipated volume and to control costs •Developed work instructions and SOP's and established production standards and department goals to maximize efficiency and to ensure compliance with regulations •Ensured data confidentiality and security adhering to all HIPAA laws and requirements

Somerset, Nj

Managed a 25 person team and managed a multifaceted department with responsibilities for mail handling, scanning, data entry and document printing •Designed the form archive and storage areas for DEA controlled documents and created the archiving procedures for off-site storage facilities. •Oversaw a $3 million annual print management initiative and successfully reduced printing costs by 25% and print errors by 95% •Implemented process improvements and introduced metrics increasing employee productivity by 18%•Managed a Document Scanning team responsible for sorting, batching and scanning 3.1 million forms annually •Managed a Data Entry team responsible for both scanned OCR form entry and manual data capture •Managed in-bound and out-bound Call Center and served as escalation point person to resolve a variety of issues•Established an Error Mitigation Team responsible for analyzing and resolving data issues based on daily error reports •Developed SOP's, established production standards, created work flow processes for new projects and monitored work flow between departments•Served as vendor liaison with Kodak, UPS, Canon, Iron Mountain, U.S. Post Office, Pitney Bowes and temporary staffing agencies

Greater New York City Area

Managed multiple satellite office operations. Accountable for financial budgeting and planning, payroll, shipping, office supply procurement, accounts receivable and accounts payable, contract negotiations, and development of cost controls and government grant applications

Directed entire satellite store operation. Including staffing, inventory, cash management, and customer service. Tripled store revenue in one semester.

Procured over one million pounds of fresh produce on a weekly basis. Responsible for the scheduling of deliveries based on production needs, and space utilization.

(Company closed Philadelphia office)Procured over 100,000 cases of fresh produce on a monthly basis. Accountable and responsible for budgeting and the expeditious delivery to sixteen independent distribution centers along the east coast and mid west.

Managed a 3.5 million dollar budget. Oversaw the purchasing of all food products, Liquor, Beer, Soda, Paper, Chemicals, and Equipment. Controlled over fifty suppliers. Expedited orders, and deliveries based on ever changing needs of a prestigious private club.