Mitchell Wallace Email & Phone Number

Redmond, Washington, Us

Redmond, Washington, Us

Redmond, Washington, Us

Azure File Sync SupportAzure Cloud Shell SupportAzure Kubernetes Service (AKS) SupportMember of the Azure Incubation Support TeamMentor new team members when neededCollaborate with other teams to solve customer issuesCollaborate with Product Groups and Engineering teams to solve advanced customer issues

I have built and currently manage an Windows 2012 R2 Hyper-V Virtualization infrastructure of over 12 Host Servers and supporting 200+ virtual servers. I also manage our EMC VNX San Storage environment consisting of 3 storage units. Other responsibilities include supporting Windows 2003/2008/2012 R2 Physical Servers. Administer Microsoft Exchange 2013. Helped with the migration from Exchange 2003 to 2010 to 2013. Coordinated and assisted with the agency's Disaster Recovery efforts while located in Sterling Forest NY. I also manage and help implement our VMWare 5.5 Virtual Environment of 5 Host Servers including replication between our Primary and DR Site. Hardware consist primarily of Dell equipment. CA Arcserv and VEEAM used for backup solutions.

Livonia, Michigan, Us

Manage our Windsor Data CenterProvide On-Call support on a weekly rotationPerform P2V Virtualization of Physical ServersManage Virtual Machines through VMwareBuild, and Maintain Windows 2003 – 2008 serversSupport/Manage 8 HP Blade ChassisRack, and cable new servers, and existing serversPerform Monthly Patches to local, and remote ServersInstall, configure, and connect HBAs in servers for Fiber connections to the SANTrouble-shoot Remote Access Solution (FirePass)Provide support for users with Active Directory issuesMonitor our two MGE EPS 7300 series UPS units, and schedule maintenanceMonitor the APC in-row Coolers in the Data Center, and schedule maintenance Responsible for Asset Inventory Control of Current, and new Servers in the Data CenterInteract with vendors for various projects and technical updates to equipment in the Data CenterSome Netware 6.5 Server SupportMinor Mac Server SupportProvide 2nd Level support to the Helpdesk and End UsersManage Network Backups/Restores of both local and remote servers using Symantec Backup Exec inboth Windows and Netware environments, with tape Library

Maintain Netware 6.5 Server, and desktop clientsProvide support, and Maintenance Win2000, and Win2003 Servers, including monthly patches, etc..Support User Accounts both in Active Directory and NovellMaintain Client/Server Antivirus configuration using Symantec Antivirus versions 9.0-10.0Support 150+ users in-house, and 70 + users in remote sales offices throughout CTProvide email support for Lotus Notes R6 clientsBackup Network Servers using Backup Exec 10 and coordinate backup tape off-site storage and rotationTroubleshoot daily network and desktop problemsMaintain Remote Access Solution (VPN)Create/Maintain PC Images using Symantec GhostInstall and Administer Layer 3 switches throughout the facilityProvide and install new network cabling and maintenance of wiring closet