- Establish and adjust scheduling of management staff and over 30 leagues comprised of more than 250 teams at 15 locations based upon availability of resources. - Plan, schedule, lead and faciliate trainings for all staff, league managers and officials including the preparation of learning materials. - Responsible for the interviewing, evaluating, hiring, and training of league managers, officials and corporate interns. - Leading the presentation of league financials meetings based on research and analysis of data to compare results to previous seasons in order to highlight increased profitability and to further analyze areas of improvement. Focus of presentation is to propose innovative changes maximize gross profit margin. - Responsible for addressing and resolving all customer service inquiries and concerns. Coordinate the required staffing of outside officiating services based upon operational needs. Responsible for maintaining operations budget and the purchasing of all equipment for operational needs to ensure adequate inventory. - Gathered and analyzed market data for potential expansion project based upon market saturation and feasibility. - Coordinate with city of Atlanta, city of Smyrna, and Piedmont Park Conservancy to establish and maintain permits and schedules for all leagues.

Directly supervise a staff of 20 student supervisors and 75 officials; plan and facilitate over 25 sporting leagues per year; manage 2 different recreational spaces; assist with budgeting of program; hire, train, and evaluate all staff members; plan and lead bi-weekly officials and supervisor meetings. Develop and analyze rules, policies /procedures, and risk management for the intramural program. Review, approve, and submit employee timesheets to payroll ensuring pay period deadlines are met. Officials Development: Create, plan, and facilitate officials, scorekeepers, and supervisor trainings for basketball, flag football, soccer, dodgeball, and volleyball.

Organize, schedule, and direct regional tournament of 48 teams, 30 student officials, 50 professional volunteers, 25 student volunteers, and over 450 participants. Create and manage tournament budget; responsible for the purchasing of apparel, gifts, and trophies Head of officials selection process Schedule all pool play games and brackets; input all teams and rosters into IMLeagues software Handle all team, official, and game issues during tournament