Mitchell Whitaker Email and Phone Number

• Assist in the protection of Consumers Energy’s assets.• Processing and acknowledging alarms in a timely manner.• Answering phones and gather pertaining information while also using 3-way communication ensuring the information is correct. Then relaying the information to the applicable individual.• Train new Command Center Officers by making sure they have the resources they need to learn the job and that they are understanding their daily tasks.• Type reports for Corporate Security that consist in trespassing, property damages, aggravated customers, regulated policies, etc.• Ensure employees and contractors have the appropriate access before letting them gain access to sites.• Verifying employee and contractor’s information for security purposes.

• Assist manager with running the store• Front counter part sales, recommending related products• Assist with commercial sales calls, running deliveries • Train all new employees, as well as assisting with hard to find parts or look ups

• Wholesale parts deliveries and sales calls • Front counter sales• Filling shop orders and parts look up

• Enrolled new guest for rewards card while explaining its features and benefits • Provided general information for casino events• Provided excellent customer service