Mitchell Daw Email & Phone Number

Salt Lake City, Ut, Us

Seattle, Washington, Us

Seattle, Wa, Us

Seattle, Wa, Us

Provo, Utah, Us

Orem, Ut, Us

• Tutor 5-10 students a day on computer science topics such as Data Structures,C++,Javascript,Python, Computer Networks, Operating Systems, and C#

Orem, Ut, Us

• Increased students interview prep by obtaining speakers from Amazon and Google to come speak to club members.• Helped students gain experience by managing open source projects worked on and created by 76 club members.• Gave students a chance to lead in a technical role by assembling a team of officers to assist in club responsibilities and projects.• Expanded students technical skills by giving presentations on Git, Javascript, and terminal commands.• Gave two students a chance to work on a development team by managing the team responsible formaintaining uvudevclub.org.Officially charted UVU Developers Club. Check us out at http://uvudevclub.org.

Salt Lake City, Ut, Us

- Decoupled 5 of MasterControl’s services by implementing a rabbitMQ message bus written in Java.- Improved MasterControl’s testing suite by replacing five web driver tests with Unit and integration tests written in cold fusion.- Completed and worked on many stories involving Java, Javascript, Coldfusion, and Ruby on an agile software development team.

Salt Lake City, Ut, Us

• Improved the creation process of catalog items and workflows from two weeks to ten minute by automating the process and creating a generic workflow in Javascript.• Helped managers in the ICS department see how much money their teams were spending on software by developing two Servicenow Widgets in AngularJS.• Made it possible for church employees to purchase 10 new softwares by developing 10 new catalog items in JS and Servicenow.• Developed good client relationship by meeting with stakeholders to create design plans for catalog items to be developed in Javascript and Servicenow.

South Jordan, Ut, Us

Helped those with diabetes receive the best deal for their diabetic supplies.- Consistentally lead my team in sales.- Finished top ten in sales in department each month.

Orem, Utah, Us

- Responsible for providing quality and efficient customer service to customersthrough the daily management of a team of employees.- Responsible for coaching, counseling, training, and motivating my team.- Help develop agents into the best agents they can be by providing themwith opportunities to grow, learn, and progress. - Collaborate with other team leads to improve and create programs in customer support that allow agents, the customers, and RainInternational to grow. - Built a knowledge base that allowed agents to improve the effectiveness of each call and interaction they had with customers.

Pleasant Grove, Ut, Us

Responsible for providing quality and efficient customer service to customersthrough the daily management of a team of employees. Graduated from their Leadership Academy with honors. Trained team members to help them develop their knowledge of thedoTERRA products. Ensuring the customers received the best experienceusing and sharing the product. Resolved customer and team members concerns daily to improve thecustomer experience. Educated customers on the sign up and ordering processes.