Global IT leadership role overseeing continuous operation and security of Accenture’s Google Workspace environment across 100 offices and 30,000 users. Lead a team of support engineers in safeguarding company and client data while ensuring seamless integration of software into the existing technology stack. Accountable for overall budgeting, technical capacity, documentation, and data security compliance.Work with Accenture’s corporate InfoSec team to monitor and enhance platform… Show more Global IT leadership role overseeing continuous operation and security of Accenture’s Google Workspace environment across 100 offices and 30,000 users. Lead a team of support engineers in safeguarding company and client data while ensuring seamless integration of software into the existing technology stack. Accountable for overall budgeting, technical capacity, documentation, and data security compliance.Work with Accenture’s corporate InfoSec team to monitor and enhance platform security. Assess strategies for improving interoperability and feature security, including limiting data access to fully vetted third-party applications. Act as subject expert in technology migration and M&A integration. Balance the expectations of diverse, global stakeholders while providing top-tier support and service delivery. Show less

Built, operated, and scaled agency-wide IT infrastructure during a growth period that culminated in sale to Accenture. Established an IT department and processes for global infrastructure management, including networking / servers, storage, firewalls, identity management, DNS, Open Directory, file sharing, virtual machines, and development environments. Led post-acquisition integration with minimal interruption while meeting strict security and compliance standards. Strategized with… Show more Built, operated, and scaled agency-wide IT infrastructure during a growth period that culminated in sale to Accenture. Established an IT department and processes for global infrastructure management, including networking / servers, storage, firewalls, identity management, DNS, Open Directory, file sharing, virtual machines, and development environments. Led post-acquisition integration with minimal interruption while meeting strict security and compliance standards. Strategized with CIO on long-range IT plans and upgrades to support 800 users, including pivoting to virtual access during COVID. Vetted new hardware / software vendors and improved technical capacity through process automation and platform upgrades (SaaS / Cloud, GSuite, DAM, JAMF). Owned technical documentation for infrastructure, backup plans, and configuration changes. Show less

Provided technical support to Design teams in upgrading applications, font management, and pre-press troubleshooting. Twice promoted from junior designer to assistant production manager and art director.