Mitchell O. Email & Phone Number

Adelaide, South Australia, Australia

Perth, Western Australia, Australia

• Managing operations of the Bar and Bowls club. Open and close of business• Handling and balancing of the cash register, keeping the receipts filed and preparing the deposits for the bank• Customer Service. Developing professional contact with clients

Perth, Western Australia, Australia

Project: Use of Technology for Support Workers• Facilitating Co-design workshops to develop insights into the experience of support workers and their accessing of technology within their roles.• Analysing data and insights in order to develop service recommendations.Project: Literature Review of Existing Support Models• Explored current models of unique Supported Independent Living (SIL) for People with Disabilities (PwD) in Australia and overseas.• Summarised the benefits and challenges of each model presented, as well as included recommendations on how to improve engagement with PwD in the co-design process.

Perth, Western Australia, Australia

• Utilising Human-centred design methodologies to develop bespoke solutions for the client• Significant experience in User Experience research, Service design and Product design• Using Design Thinking methods to develop user profiles and personas to build empathy• Creating journey maps to identify the holistic experience of the user• Facilitating Co-design workshops in interesting and engaging ways tailored to the demographics of the workshop participants• Strong knowledge of the Design Process• Designing, testing and receiving feedback on prototypes• Collaborate with partners and service users to develop unique service solutions• Establish relationships with users and service providers throughout the lifecycle of the project• Presenting information Written, Visually and Verbally• Experience in Agile, Scrum and 6sigma processes

Northam, Wa

Worked in a small team as the primary architectural designer of a residential construction project in rural WA• Residential design and construction• Experience in complying to local and state building standards• Dynamic design and implementation• Extensive knowledge in the recycling and structural grading of Western Australian hard timbers• Liaised with contractors and suppliers• Met project deadlines on time and within budget

Perth, Western Australia, Australia

• Customer service and relationship building• Setting up and managing a bar whilst applying responsible service of alcohol practices• Safe food handling• Working both autonomously and in a team, as well as keeping the team motivated and on track to provide a high level of customer service

Bassendean, Western Australia, Australia

• Steel fabrication – Using heavy machinery to cut, fold, bend, spot-weld and MIG weld sheet steel, before spray-painting and product assembly• Quality Control of final products for distribution to retailers• Completing consistent work to a high standard under strict deadlines• Working in a team to ensure that all projects are completed on time• Adhering to Occupational Health and Safety guidelines to ensure that all tasks are completed as safely as possible, using required personal protective equipment• Consistently met output KPI’s

Perth, Western Australia, Australia

• Managing and leading a team of bartenders• Liaising and building relationships with clients• Handling of difficult customers that were under the influence of alcohol• High Level of knowledge in varieties of Beer, Wine, Spirits and Cocktails• Responsible Service of Alcohol• Working in a fast-paced environment• Providing a consistently high level of customer service

Mérida, Yucatán, Mexico

Worked for a bespoke architectural firm in Mexico, in the designing and consulting of residential and commercial renovations and new developments• Designed and consulted on residential and commercial renovations and new developments• Strong understanding of local design styles and practices• Developed professional relationships with Clients, Engineers, Architects and Builders• Managed and lead a team of workers whose primary language is Indigenous Maya• Worked autonomously and collaboratively in small teams across multiple projects with concurrent deadlines

Master'S Degree, Design, 3.667

Research thesis: Applying co-design methods to promote health literacy in rural communities Developing potential prototypes and outcomes.

Bachelor'S Degree, Design, 4.0