Mitchell O. Email & Phone Number

Adelaide, South Australia, Australia

Perth, Western Australia, Australia

• Managing operations of the Bar and Bowls club. Open and close of business
• Handling and balancing of the cash register, keeping the receipts filed and preparing the deposits for the bank
• Customer Service. Developing professional contact with clients

Perth, Western Australia, Australia

• Project: Use of Technology for Support Workers
• Facilitating Co-design workshops to develop insights into the experience of support workers and their accessing of technology within their roles.
• Analysing data and insights in order to develop service recommendations.Project: Literature Review of Existing Support Models
• Explored current models of unique Supported Independent Living (SIL) for People with Disabilities (PwD) in Australia and overseas.
• Summarised the benefits and challenges of each model presented, as well as included recommendations on how to improve engagement with PwD in the co-design process.

Perth, Western Australia, Australia

• Utilising Human-centred design methodologies to develop bespoke solutions for the client
• Significant experience in User Experience research, Service design and Product design
• Using Design Thinking methods to develop user profiles and personas to build empathy
• Creating journey maps to identify the holistic experience of the user
• Facilitating Co-design workshops in interesting and engaging ways tailored to the demographics of the workshop participants
• Strong knowledge of the Design Process

Northam, WA

• Worked in a small team as the primary architectural designer of a residential construction project in rural WA
• Residential design and construction
• Experience in complying to local and state building standards
• Dynamic design and implementation
• Extensive knowledge in the recycling and structural grading of Western Australian hard timbers
• Liaised with contractors and suppliers

Perth, Western Australia, Australia

• Customer service and relationship building
• Setting up and managing a bar whilst applying responsible service of alcohol practices
• Safe food handling
• Working both autonomously and in a team, as well as keeping the team motivated and on track to provide a high level of customer service

Bassendean, Western Australia, Australia

• Steel fabrication – Using heavy machinery to cut, fold, bend, spot-weld and MIG weld sheet steel, before spray-painting and product assembly
• Quality Control of final products for distribution to retailers
• Completing consistent work to a high standard under strict deadlines
• Working in a team to ensure that all projects are completed on time
• Adhering to Occupational Health and Safety guidelines to ensure that all tasks are completed as safely as possible, using required personal protective equipment
• Consistently met output KPI’s

Perth, Western Australia, Australia

• Managing and leading a team of bartenders
• Liaising and building relationships with clients
• Handling of difficult customers that were under the influence of alcohol
• High Level of knowledge in varieties of Beer, Wine, Spirits and Cocktails
• Responsible Service of Alcohol
• Working in a fast-paced environment

Mérida, Yucatán, Mexico

• Worked for a bespoke architectural firm in Mexico, in the designing and consulting of residential and commercial renovations and new developments
• Designed and consulted on residential and commercial renovations and new developments
• Strong understanding of local design styles and practices
• Developed professional relationships with Clients, Engineers, Architects and Builders
• Managed and lead a team of workers whose primary language is Indigenous Maya
• Worked autonomously and collaboratively in small teams across multiple projects with concurrent deadlines

Master'S Degree, Design, 3.667

Research thesis: Applying co-design methods to promote health literacy in rural communities Developing potential prototypes and outcomes.

Bachelor'S Degree, Design, 4.0