Supervised and directed all clinical, administrative affairs, and related activities of a 59-bed skilled nursing facility. Duties include overseeing all personnel, financial matters, medical care, facility management and referral conversion. Completed daily rounds to meet with the residents and their families with a special emphasis on customer service; collaborated closely with leadership team to develop and maintain a safe and positive for residents and employees.

Thoroughly explored the different aspects of facility management and cross-trained in all areas of long term care facility. Collaborated with preceptor to gain the necessary knowledge to run a successful skilled nursing facility; trained in a program of structured mentorship and management.

Managed overall development of Medicare certified home health agency, including their private duty branch. Communicated company philosophy to staff, patients, families, and surrounding community. Guided the coordination of all respective interdisciplinary teams with the goal of providing second to none patient care. Marketed home health as a support service at the independent, assisted living, and nursing home branch as part of the benefits of a CCRC. Implemented new processes to decrease overhead and reviewed cost containment strategies. Demonstrated proficiency in Oasis-C, ICD-9 coding. Achieved a 98% patient and employee satisfaction rating in quarterly and annual surveys.

Responsible for the day-to-day direction, coordination and general supervision a Medicare certified home health agency (average daily census of 140.) Ensured compliance with all State and Federal Regulations. Formulated quarterly and annual budgets and monitor annual program analysis. Created a Resident Wellness Program to be marketed to assisted and independent livings in order to create a partnership with home health and increase census stability at these facilities.

Managed business office, multi-tasked, ordered office and medical supplies, processed all accounts payables and managed all clerical staff. Performed all billing and end of month closing. Assisted administrator in the hiring, training and coaching of employees and the completion of projects assigned.