Mitch Silberman 🎗️ Email & Phone Number

Melbourne, Vic, Au

Melbourne, Australia

Melbourne, Australia

The Tertiary Education Quality and Standards Agency (TEQSA) is Australia's independent national regulator of the higher education sector. TEQSA regulates and assures the quality of Australia’s large, diverse and complex higher education sector. TEQSA registers and evaluates the performance of higher education providers against the Higher Education Standards Framework - specifically, the Threshold Standards, which all providers must meet in order to enter and remain within Australia’s higher… Show more The Tertiary Education Quality and Standards Agency (TEQSA) is Australia's independent national regulator of the higher education sector. TEQSA regulates and assures the quality of Australia’s large, diverse and complex higher education sector. TEQSA registers and evaluates the performance of higher education providers against the Higher Education Standards Framework - specifically, the Threshold Standards, which all providers must meet in order to enter and remain within Australia’s higher education system. With a dual focus on ensuring that higher education providers meet minimum standards, as well as promoting best practice and improving the quality of the higher education sector as a whole, TEQSA is a ‘next generation’ regulator.In TEQSA my role consisted of:- Producing and automating existing monthly reports and design as a prototype for guiding improvements to the CRM.- Providing ad hoc reporting as required.Key achievements in this role included:- Extending the model to integrate other reporting requirements to ensure alignment of underpinning data principles and results. Show less

Melbourne, Australia

Terra Firma is a leading business consulting firm, working with their clients to turn their strategy into action and providing business and technology consulting services covering the entire lifecycle of a program – from strategy to the full spectrum of project services.In Terra Firma, my role consisted of:- Developing dashboard reporting of plan, design and delivery of Telstra’s fixed network.- Analysis to determine productivity improvements – reduced cycle time and… Show more Terra Firma is a leading business consulting firm, working with their clients to turn their strategy into action and providing business and technology consulting services covering the entire lifecycle of a program – from strategy to the full spectrum of project services.In Terra Firma, my role consisted of:- Developing dashboard reporting of plan, design and delivery of Telstra’s fixed network.- Analysis to determine productivity improvements – reduced cycle time and costs.Key achievements in this role included:- Identified data feeds from multiple databases and different business units, anomalies and mapped the relationships. Worked with the database owners to create a data dictionary and prepared a data model structure to enable the existing data results to be migrated to Telstra’s purpose built business intelligence platform. Show less

Melbourne, Australia

Officeworks is Australia's leading retailer and supplier of office products and solutions for home, business and education needs, catering for households and businesses of every size with tens of thousands products across their range of departments.In Officeworks, my role consisted of:• Developing a process for monthly reporting and analytics for corporate wide ICT expenditure.Key achievements in this role included:• Fully automated excel model utilising a… Show more Officeworks is Australia's leading retailer and supplier of office products and solutions for home, business and education needs, catering for households and businesses of every size with tens of thousands products across their range of departments.In Officeworks, my role consisted of:• Developing a process for monthly reporting and analytics for corporate wide ICT expenditure.Key achievements in this role included:• Fully automated excel model utilising a combination of formulas and SQL VBA macros. This has employed a one-touch, one-click method that cycles through each store saving individual customised reports as separate workbooks. This has enabled managers to make better cost and service management decisions. Show less

Melbourne, Australia

Telstra Wholesale is Australia’s leading supplier of wholesale telecommunications services providing a range of products and services including voice, wireless, internet and data to other carriers, ISPs and service providers in Australia and overseas. In Telstra Wholesale my role consisted of:• Managing voice, broadband and NBN product related Go-To-Market projects.• Implementing commercial modelling and analysis for identifying customer opportunities.Key achievements in… Show more Telstra Wholesale is Australia’s leading supplier of wholesale telecommunications services providing a range of products and services including voice, wireless, internet and data to other carriers, ISPs and service providers in Australia and overseas. In Telstra Wholesale my role consisted of:• Managing voice, broadband and NBN product related Go-To-Market projects.• Implementing commercial modelling and analysis for identifying customer opportunities.Key achievements in this role included:• Completing end-to-end modelling of the economics of NBN access to Telstra Wholesale and its customers, used for understanding customer costs and as key inputs to customer proposals.• Created model for Marketing and Communications external budget, enabling other members of the team to update and to reconcile with the Telstra Finance department. Show less

Telstra Operations support the wider business with the best possible service, networks, technology and platforms to deliver to all customers, and is responsible for all aspects of its design, engineering, architecture, construction, and operation.In Telstra Operations my role consisted of:• Creating monthly analysis of the national telecommunications copper network fault performance and presenting recommendations to key internal stakeholders.• Processing weekly and monthly… Show more Telstra Operations support the wider business with the best possible service, networks, technology and platforms to deliver to all customers, and is responsible for all aspects of its design, engineering, architecture, construction, and operation.In Telstra Operations my role consisted of:• Creating monthly analysis of the national telecommunications copper network fault performance and presenting recommendations to key internal stakeholders.• Processing weekly and monthly Health of Business reporting for the Telstra Operations department.Key achievements in this role included:• Redeveloping network performance reporting to improve network remediation targeting, and enhancing customer experience. Show less

Corporate Affairs manages communications and public affairs across Telstra and is responsible for external relations, including government relations at every level and regulatory negotiation, assessment of regulatory risks, advice and counsel to business units, and preparation of submissions to industry regulators.In Corporate Affairs my role consisted of:• Performing imputation testing on a range of pricing proposals to determine the level of regulatory risk and providing written… Show more Corporate Affairs manages communications and public affairs across Telstra and is responsible for external relations, including government relations at every level and regulatory negotiation, assessment of regulatory risks, advice and counsel to business units, and preparation of submissions to industry regulators.In Corporate Affairs my role consisted of:• Performing imputation testing on a range of pricing proposals to determine the level of regulatory risk and providing written advice to stakeholders.• Preparing submission responses to Australian Competition and Consumer Commission (ACCC), including Telstra compliance re: regulated pricing.Key achievements in this role included:• Developing models to test a range of price control scenarios, used as key inputs to Price Control submissions for Government and the ACCC.• Developing Telstra’s Social Policy Obligations strategy and presenting to the Productivity Commission. Show less

Post-Graduate Diploma In Statistics, Statistics

Bachelor Of Economics (Hons) And Bachelor Of Arts, 1998-2003, Economics, Accounting, Finance, Statistics , Int & Victorian Politics, Australian History, Sociology