I am a highly experienced Logistics and Service Manager with extensive knowledge of mobile, phone, data and internet service solutions for business. As an accomplished Installation Project Manager, I have a proven ability to establish efficiencies in sales and order processing, solution design, delivery and end-user training. I am an effective manager who deploys advanced communication and training skills with in-house and third party teams.Currently, I am responsible for managing a service desk with a team of 6 technicians. I project manage major installations, working closely with the engineers, IT manager and customer to establish a timeline and allocate responsibilities. Liaising with the customer at every stage to report on progress, I oversee the final installation and coordinate training for the solution’s end-users. With the customer support team, I ensure that all queries and technical issues are resolved efficiently and to the customer’s satisfaction. Outside of work, I am an avid Hawthorn Hawks, Sydney Rooster, NSW Waratahs, NSW Cricket & Ford supporter - I follow with interest Celtic, Chelsea, Green Bay supporter cant never have enough sport to follow
Listed skills include Customer Experience, Solution Selling, Solutions Marketing, Team Building, and 46 others.
