Mid-Level Test Operations Manager
CurrentIn my current role, I evaluate project and resource needs as I plan andcoordinate production schedules. With clients and management, I devise,discuss, and agree upon budgets and timelines. I plan, coordinate, andoversee production equipment maintenance and repairs. By concentrating ontimelines, velocity monitoring, and dependency management, I serve the leadproducer and the support team. I maintain document tracking and internaldepartment workflow.Key Accomplishments:-Acquired 3 promotions in the first year of working at ZT systems viademonstration of exceptional performance and delivery of solutions andresults-Leveraged innovative ideas and creative methods to developstrategies and produce a greater output and track performance-An established team of people to help build resource management and employee knowledge matrix using Agile Scrum methodology.-Planned and organized production schedules, managing complex project and resource requirements.Estimated, negotiated, and finalized budgets and timescales with clients and upper management.-Organized and managed the repair and routine maintenance of production equipment, ensuring operational efficiency.-Streamlined schedules, velocity tracking, and dependency management to support senior management and enhance departmental workflow.-Led a team of over 110 employees in a commercial-scale server testing environment with 500+ racks, ensuring high-quality standards and efficient operations.-Developed and implemented key performance indicators (KPIs) to monitor and improve operational efficiency, team performance, and production quality. These KPIs provided actionable insights into areas such as production output, equipment downtime, quality control metrics, and employee productivity.