Mitchell Prentice Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Backbase is a financial technology company on a mission to re-architect banking around the customer. Our whitelabel Engagement Banking platform empowers banks and credit unions to rapidly digitize their customer-facing operations and create seamless journeys that meet and exceed the expectations of today's digital-savvy customers. With Backbase, banks and credit unions can put their customers back in the heart of their business.Industry analysts Forrester, Gartner, Celent, Omdia and IDC continuously recognize Backbase’s category leadership position. Over 150 financials around the world have embraced the Backbase Engagement Banking Platform.

Toronto, Ontario, Canada

Our state-of-the-art engagement banking software solution unifies data and functionality from traditional core systems and new fintech players into a seamless, digital customer experience. Whether your team is focused on Mobile/Online banking, online account opening, digital loan origination, wealth management, etc...We are here to help!We give financial institutions the speed and flexibility to create and manage customer experiences across any device, and deliver measurable business results.

Toronto, Ontario, Canada

FormHero is smart forms platform that works to change how companies collect information from customers and how they use it to power their business processes. Our extensible, low-code platform makes capturing, and sharing information as simple as having a conversation. Through our agile, scalable, and secure approach, digital transformation is achieved while delivering an amazing experience for internal and external clients alike.

Toronto, Canada Area

Analyzed commerce portfolio high-risk processing trends. Based on findings, prioritized and reached out to educate customers as to payment-processing best practices and methods of protection against exposure to potential fraud.Investigate any escalated cases for decision, approvals, reimbursement, reputational risk, and for future business consideration.Worked with other Finacial institutions to verify account details, processing trends, and fraud activity. Responsible for making decisions that may have a significant impact on the business.Required to operate and make effective decisions under pressure and within tight timelines in order to contain operational losses.Provide judgment based on risk management knowledge and experience in many sensitive issues.

University Of Western Ontario

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Bachelor Of Arts - Ba, Business Administration And Management, General