Mitchell Stevens Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Long Grove, Il

Long Grove, Il

• Manage Digital Services team (9+ employees).• Oversee the design, build, and sending phases of the department’s marketing campaigns.• Provide product technical support to clients, sales staff, and internal staff.• Support the entire Customer Lifecycle process from start to finish as well as working towards defector reclamation.• Mentor and motivate the Managed Digital Services team.• Conduct customer training webinars as well as live training sessions at individual customer locations.• Conduct training of new employees as well as ongoing training for current employees.• Participate in departmental employee hiring and onboarding processes.• Develop and maintain policies and procedures for Department Manual.• Provide reports, product samples, and product information to the sales staff to ensure that the products and services are being optimally sold to our clients.• Communicate any application feature changes, technical application updates, application usage rates, product analysis and comparison reports to our clients at the OEM level, individual dealership clients, and our sales staff.

Long Grove, Il

• Manage 50+ client accounts.• Develop and implement digital advertising campaign plans for clients.• Generate performance reports and present them to the clients.• Website troubleshooting and support for company’s clients as well as external sales team.• Develop and test new platforms for department applications.• Using company applications as well as outside programs to build unique marketing plans.• Answer general customer service questions.• Train and help implement new department employees.

Jamestown, North Dakota

• Assessed promotional materials and social media usage• Assisted in market research, public relations, and development of promotional materials• Assisted in the development of re-branding the company• Contacted partner organizations• Developed relationships and shared experiences with visitors• Developed a media entities database for businesses needing marketing/advertising

Jamestown, North Dakota

• Assist the Athletic Director and Sports Information Director with every day activities.• Create and manage contents for University of Jamestown Media Guide.• Game day management for University of Jamestown athletics

Ba, Business Administration, Marketing, Hospitality & Tourism

Activities and Societies: Dean's List, Scholarship Athlete

Education record

Activities and Societies: Baseball, Key Club (Volunteer Work)