Senior Lead - Client Operations And Services
Current
Feb 2022 - Present
AeroLeads people directory · profile
Mithil Shetty Email & Phone Number
Senior Lead - Operations and Services
at
Infosys BPM
1 work email found
@rediffmail.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Lead - Operations and Services
Location
Pune, Maharashtra, India
Company size
Who is Mithil Shetty? Overview
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Quick answer
Mithil Shetty is listed as Senior Lead - Operations and Services at Infosys BPM, a company with 21662 employees, based in Pune, Maharashtra, India. AeroLeads shows a work email signal at rediffmail.com and a matched LinkedIn profile for Mithil Shetty.
Mithil Shetty previously worked as Senior Lead - Client Operations and Services at Infosys Bpm and Senior Group Manager(AVP) at Wns. Mithil Shetty holds Pgdbm, Hr from University Of Pune.
Company email context
Email format at Infosys BPM
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*@rediffmail.com
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AeroLeads found 1 current-domain work email signal for Mithil Shetty. Compare company email patterns before reaching out.
Profile bio
About Mithil Shetty
A dynamic professional with 19+ years of experience in ‘Service Industry’ managing offshore operations for leading international organization.• Prince 2 Certified• Lean Six Sigma Green Belt certified• Completed Lean Six Sigma Black Belt project• CII Institute of Logistics certified 'Supply Chain Management Professional'• ISO 27001:2005 certified as internal auditor for Infosys BPO from ‘DNV’ (DET NORSKE VERITAS)• Transition & streamlining of process.• Building a team that effectively supports client programs, products and services.• Driving the development of superior customer service and high performance.• Maintain & grow revenue from existing line of business
Listed skills include Management, Six Sigma, Team Management, Recruiting, and 31 others.
Current workplace
Mithil Shetty's current company
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Infosys Bpm
12 roles
Mithil Shetty work experience
A career timeline built from the work history available for this profile.
Senior Group Manager(Avp)
Mar 2021 - Feb 2022
Manager (Avp)
Nov 2020 - Feb 2021
Senior Manager
Wipro
Service Delivery Lead for 5 major Retail accounts with total +300 FTE's spread across four delivery locations
Aug 2017 - Nov 2020
Senior Operations Manager
Leading service delivery for Pune location, Order Management, Account Receivable and Reporting & Analytics operations for ASIA PACIFIC region
Mar 2016 - Aug 2017
Senior Operations Manager
Managing 50 FTE North America order management business for world’s largest FMCG company
Jun 2015 - Feb 2016
Operations Manager
Managing 100 FTE’s order management process for world’s largest FMCG company for 12 APAC markets in 7 different languages from Hangzhou (China).
Sep 2012 - May 2015
Operations Manager
Managing a team of 20 FTE’s performing Company Research, Contract Management and Pricing work in LPO domain. Business from UK, Germany and Thailand transitioned and consolidated in Pune Shared service center.
Jul 2012 - Sep 2012
Assistant Manager
Managing a team of 20 FTE’s performing Company Research, Contract Management and Pricing work in LPO domain. Business from UK, Germany and Thailand transitioned and consolidated in Pune Shared service center.
Apr 2010 - Jun 2012
Team Leader
Managed order fulfillment team of 45 FTE’s (Voice and Non-Voice support) for UK based Telecom company
Feb 2008 - Mar 2010
Team Leader-Operations
Managed a team responsible for reconciliation of accounts for `Wellington Bank' a leading wealth management bank in USA.
Jul 2007 - Feb 2008
Senior Team Leader-Operations
Tata Business Support Services
Managed inbound voice process of `Tata Teleservices Limited' & 'Tata Sky' dealing with direct end customer for technical & billing issues, even managed retention desk a specialized desk consisting of senior advisors where in we retain our customers from churning.
Apr 2004 - Jul 2007
Team & coworkers
Colleagues at Infosys BPM
Other employees you can reach at infosysbpm.com. View company contacts for 21662 employees →
PN
Priyanka Naidu
Colleague at Infosys BpmPune, Maharashtra, India, India
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SM
Sandheep M
Colleague at Infosys BpmHosur, Tamil Nadu, India, India
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AB
Ahona Banerjee
Colleague at Infosys BpmKolkata, West Bengal, India, India
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PS
Prashant S.
Colleague at Infosys BpmSouth Delhi, Delhi, India, India
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NJ
Nagu Jaisua
Colleague at Infosys BpmCoimbatore, Tamil Nadu, India, India
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ES
Elizabeth Suhasini
Colleague at Infosys BpmBengaluru, Karnataka, India, India
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AL
Ashwini Landge
Colleague at Infosys BpmPune, Maharashtra, India, India
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AP
Ana Paola Zelaya Granados
Colleague at Infosys BpmSan Pedro, San Jose, Costa Rica, Costa Rica
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AH
Aileen Hernandez
Colleague at Infosys BpmMoca, Puerto Rico, Puerto Rico
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PS
Powaru Shruti
Colleague at Infosys BpmHyderabad, Telangana, India, India
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Priyanka Naidu
Colleague at Infosys BpmPune, Maharashtra, India, India
View →
SM
Sandheep M
Colleague at Infosys BpmHosur, Tamil Nadu, India, India
View →
AB
Ahona Banerjee
Colleague at Infosys BpmKolkata, West Bengal, India, India
View →
PS
Prashant S.
Colleague at Infosys BpmSouth Delhi, Delhi, India, India
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NJ
Nagu Jaisua
Colleague at Infosys BpmCoimbatore, Tamil Nadu, India, India
View →
ES
Elizabeth Suhasini
Colleague at Infosys BpmBengaluru, Karnataka, India, India
View →
AL
Ashwini Landge
Colleague at Infosys BpmPune, Maharashtra, India, India
View →
AP
Ana Paola Zelaya Granados
Colleague at Infosys BpmSan Pedro, San Jose, Costa Rica, Costa Rica
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AH
Aileen Hernandez
Colleague at Infosys BpmMoca, Puerto Rico, Puerto Rico
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PS
Powaru Shruti
Colleague at Infosys BpmHyderabad, Telangana, India, India
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3 education records
Mithil Shetty education
Pgdbm, Hr
B.Com, Banking And Finance
FAQ
Frequently asked questions about Mithil Shetty
Quick answers generated from the profile data available on this page.
What company does Mithil Shetty work for?
Mithil Shetty works for Infosys BPM.
What is Mithil Shetty's role at Infosys BPM?
Mithil Shetty is listed as Senior Lead - Operations and Services at Infosys BPM.
What is Mithil Shetty's email address?
AeroLeads has found 1 work email signal at @rediffmail.com for Mithil Shetty at Infosys BPM.
Where is Mithil Shetty based?
Mithil Shetty is based in Pune, Maharashtra, India while working with Infosys BPM.
What companies has Mithil Shetty worked for?
Mithil Shetty has worked for Infosys Bpm, Wns, Halliburton, Wipro, and Infosys Bpo.
Who are Mithil Shetty's colleagues at Infosys BPM?
Mithil Shetty's colleagues at Infosys BPM include Priyanka Naidu, Sandheep M, Ahona Banerjee, Prashant S., and Nagu Jaisua.
How can I contact Mithil Shetty?
You can use AeroLeads to view verified contact signals for Mithil Shetty at Infosys BPM, including work email, phone, and LinkedIn data when available.
What schools did Mithil Shetty attend?
Mithil Shetty holds Pgdbm, Hr from University Of Pune.
What skills is Mithil Shetty known for?
Mithil Shetty is listed with skills including Management, Six Sigma, Team Management, Recruiting, Bpo, Coaching, Customer Service, and Program Management.
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