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Mithilesh K Email & Phone Number
Staff Product Manager - Data Platform and Analytics
at
Genesys
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✓ Verified Jul 2026
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Profile completeness 86%
Current company
Role
Staff Product Manager - Data Platform and Analytics
Location
Bengaluru, Karnataka, India
Company size
Who is Mithilesh K? Overview
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Quick answer
Mithilesh K is listed as Staff Product Manager - Data Platform and Analytics at Genesys, a with 8432 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Mithilesh K.
Mithilesh K previously worked as Product Manager - Data Platform & Analytics at Genesys and Pre-Sales Solution Manager - Managed Services at Wipro. Mithilesh K holds Master Of Business Administration (Mba), Mba from National Institute Of Technology, Durgapur.
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Genesys
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Profile bio
About Mithilesh K
MBA, B.Tech, ITILv3 certified with 17+ years of experience in Global Product Management, Data Platform & Analytics, Solution Presales, Transformational opportunities in Global integrated Service Desk & End User Support, IT Managed Services, Product management experience in building web-based analytics products from raw events to data modeling, aggregation, and visualization with human-centered Design thinking methodology for various personas Experience in working with multi-region engineering, UX, and cross-functional teams in a collaborative and productive manner across regions (NA/EMEA/APAC) Good understanding of building & commercializing the product offers on SaaS/Multi-cloud Platform Extensively worked in defining & delivering product roadmap and product lifecycle management Delivered many strategic initiatives from conception through completion in an iterative way End-to-end experience in handling solution pre-sales life cycle, requirement synthesis, solution & effort estimation, commercial modeling, risk control, and compliance Ability to think strategically, use hard/proxy data and metrics to back up assumptions, and develop a business caseSpecialties: Global Product Management, Customer Experience (CX) & Employee Experience (EX), Integrated Support Desk, Sizing & Effort Estimation, Delivery /Transition/Governance Framework, Automation & Analytics Frameworks, Proposal Authoring, Data Platform, Real-time, and historical data aggregation, IT managed services, Web-based analytics productsTool & Technology Exposure: BI: Microstrategy, Tableau, Genesys Pulse, Genesys Customer Experience Insight (GCXi), Genesys Infomart/ICON, Real-time Metric Engine aka Stat Server DB: Time Series, Relational Event Hub & Aggregation: Kafka, Flink, Reporting and Analytics Aggregates (RAA), Real-time metric Engine/Stat Server, Streaming and batch data pipelinesMulticloud: Azure cloud, AWS cloud, Docker/Container, KubernetesMonitoring/Collaboration: Grafana, Prometheus, JIRA, Aha, Github, ConfluenceSecurity & Compliance: Prisma, Blackduck, WCAG accessibility, GDPR Market/Competition scan: Crowdsourcing ideas (existing customers), Analyst reports, secondary research Disclaimer: The ideas, views, and opinions expressed are my personal views and not of my employer.
Current workplace
Mithilesh K's current company
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Genesys
9 roles
Mithilesh K work experience
A career timeline built from the work history available for this profile.
Product Manager - Data Platform & Analytics
Current
Feb 2018 - Present
Pre-Sales Solution Manager - Managed Services
Drive Pre-sales Engagement for Mid to Large Integrated Services Opportunities for End User Support, User Experience Management (UXm), Integrated Support Desk - Infra & APPs, Network & Security Managed Services, Optimally leverage Internal IP products - Tools, Reporting & Analytics and Automation Solutions (CA/ Summit /HP/ Genesys, QlikView BI, User Experience Management (UxM) - Nexthink, Real-time Field Force Management - 1F (FieldEz). Lead overall solution architecture, effort estimation, and commercial modeling and ensure its alignment as per internal benchmarks and maximum leverage of Internal IP products & Automation, Industry best practices, solution focal areas, compelling value differentiations Authoring technical responses and solution presentations of mid to large integrated services outsourcing Work collaboratively with product engineering & SMEs to constantly evolve the features and functionality of products, customization, and commercial modeling to meet the customer and market needs. Experience with automation and predictive analytics tools like QlikView BI, HOLMES AI Bots Solutions Actively participate in customer orals and solution walk-through
Nov 2013 - Jan 2018
Pre-Sales Consultant
Solution Architecting, SLM Framework, FTE Sizing/Costing, Transition/ Governance effort estimation for Infrastructure Management Services (IMS), Remote Management and EMS/NMS tools Solution & Sizing of Compute Infrasructure on HP/EMC Servers, Storage/Backup Devices Provided technical Pre-Sales support and Proposal Authoring
Feb 2011 - May 2013
Technical Engineer - Pre-Sales
Conducted client demos, solution definition, POC setup Lead the technical portions of RFP and preparation of bills of materials, solution design etc.
Aug 2010 - Jan 2011
Product / Engagement Executive - Ics (Smb)
Responsible for creating product road map of Dell’s services packages, mapping customer requirements, cost bench-marking, GTM strategies and sales enablement Responsible for end-to-end customer engagement for a solution opportunity that includes hardware & software and consulting services etc. for the assigned region Responsible for managing the solution funnel in IT services space like DC infrastructure Management, Storage/Backup Management, Consulting, Migration Services etc.
Jan 2010 - Aug 2010
Business Development Executive
Responsible for creating product road map, market analysis, mapping customer requirements, requirement gathering, cost bench-marking, liaison with engineering/development team for roll-out and sales enablement Responsible for exploring various channels to acquire new clients and position the IT Products solutions like Mail/Messaging, Firewall/Proxy/CRM, RT engine based solutions.
May 2009 - Jan 2010
Management Intern - Analysis Of Current Practices And Strategies For Marketing Mix - 'P' (Place)
Carried out Distributors profile analysis, ROI analysis and made recommendations on the restructuring of distribution - tiers networks, deposits and payment channels, and commissions & bonus structure.
May 2008 - Jul 2008
Network Planning Engineer - Voice & Data
Perform feasibility analysis of network resource capacity and last mile access to voice/data services before service order creation Coordinated telecom network element provisioning and service delivery for Voice, Centrex, ISDN BRI / PRI and other data connectivity services
May 2005 - Jun 2007
Team & coworkers
Colleagues at Genesys
Other employees you can reach at genesys.com. View company contacts for 8432 employees →
JU
Jim Ullyot
Colleague at GenesysIndianapolis, Indiana, United States
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DB
Dan Best
Colleague at GenesysWalnut Creek, California, United States
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王
王小格
Colleague at GenesysHuangpu District, Shanghai, China
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TA
Tarek Albaba
Colleague at GenesysChicago, Illinois, United States
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DO
Dara O'Sullivan
Colleague at GenesysSan Francisco Bay Area, United States
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SM
Sandra Mannila
Colleague at GenesysCalgary, Alberta, Canada
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CH
Christopher Higgins
Colleague at GenesysElliston, Virginia, United States
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PB
Pushpa Balusu
Colleague at GenesysGreater Chennai Area, India
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RD
Rodelyn Dela Vega
Colleague at GenesysMetro Manila, National Capital Region, Philippines
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IF
Iraida Filmus
Colleague at GenesysSan Francisco Bay Area, United States
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Jim Ullyot
Colleague at GenesysIndianapolis, Indiana, United States
View →
DB
Dan Best
Colleague at GenesysWalnut Creek, California, United States
View →
王
王小格
Colleague at GenesysHuangpu District, Shanghai, China
View →
TA
Tarek Albaba
Colleague at GenesysChicago, Illinois, United States
View →
DO
Dara O'Sullivan
Colleague at GenesysSan Francisco Bay Area, United States
View →
SM
Sandra Mannila
Colleague at GenesysCalgary, Alberta, Canada
View →
CH
Christopher Higgins
Colleague at GenesysElliston, Virginia, United States
View →
PB
Pushpa Balusu
Colleague at GenesysGreater Chennai Area, India
View →
RD
Rodelyn Dela Vega
Colleague at GenesysMetro Manila, National Capital Region, Philippines
View →
IF
Iraida Filmus
Colleague at GenesysSan Francisco Bay Area, United States
View →
2 education records
Mithilesh K education
Master Of Business Administration (Mba), Mba
National Institute Of Technology, Durgapur
B.Tech, Information And Communication Technology
Dhirubhai Ambani Institute Of Information And Communication Technology
FAQ
Frequently asked questions about Mithilesh K
Quick answers generated from the profile data available on this page.
What company does Mithilesh K work for?
Mithilesh K works for Genesys.
What is Mithilesh K's role at Genesys?
Mithilesh K is listed as Staff Product Manager - Data Platform and Analytics at Genesys.
Where is Mithilesh K based?
Mithilesh K is based in Bengaluru, Karnataka, India while working with Genesys.
What companies has Mithilesh K worked for?
Mithilesh K has worked for Genesys, Wipro, Omnitech Infosolutions Ltd., Avocent India Pvt. Ltd, and Ma Foi Randstad.
Who are Mithilesh K's colleagues at Genesys?
Mithilesh K's colleagues at Genesys include Jim Ullyot, Dan Best, 王小格, Tarek Albaba, and Dara O'Sullivan.
How can I contact Mithilesh K?
You can use AeroLeads to view verified contact signals for Mithilesh K at Genesys, including work email, phone, and LinkedIn data when available.
What schools did Mithilesh K attend?
Mithilesh K holds Master Of Business Administration (Mba), Mba from National Institute Of Technology, Durgapur.
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