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Mithilesh K Email & Phone Number
Staff Product Manager - Data Platform and Analytics
at
Genesys
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Staff Product Manager - Data Platform and Analytics
Location
Bengaluru, Karnataka, India
Company size
Who is Mithilesh K? Overview
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Quick answer
Mithilesh K is listed as Staff Product Manager - Data Platform and Analytics at Genesys, a company with 8432 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Mithilesh K.
Mithilesh K previously worked as Product Manager - Data Platform & Analytics at Genesys and Pre-Sales Solution Manager - Managed Services at Wipro. Mithilesh K holds Master Of Business Administration (Mba), Mba from National Institute Of Technology, Durgapur.
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Genesys
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Profile bio
About Mithilesh K
MBA, B.Tech, ITILv3 certified with 17+ years of experience in Global Product Management, Data Platform & Analytics, Solution Presales, Transformational opportunities in Global integrated Service Desk & End User Support, IT Managed Services, Product management experience in building web-based analytics products from raw events to data modeling, aggregation, and visualization with human-centered Design thinking methodology for various personas Experience in working with multi-region engineering, UX, and cross-functional teams in a collaborative and productive manner across regions (NA/EMEA/APAC) Good understanding of building & commercializing the product offers on SaaS/Multi-cloud Platform Extensively worked in defining & delivering product roadmap and product lifecycle management Delivered many strategic initiatives from conception through completion in an iterative way End-to-end experience in handling solution pre-sales life cycle, requirement synthesis, solution & effort estimation, commercial modeling, risk control, and compliance Ability to think strategically, use hard/proxy data and metrics to back up assumptions, and develop a business caseSpecialties: Global Product Management, Customer Experience (CX) & Employee Experience (EX), Integrated Support Desk, Sizing & Effort Estimation, Delivery /Transition/Governance Framework, Automation & Analytics Frameworks, Proposal Authoring, Data Platform, Real-time, and historical data aggregation, IT managed services, Web-based analytics productsTool & Technology Exposure: BI: Microstrategy, Tableau, Genesys Pulse, Genesys Customer Experience Insight (GCXi), Genesys Infomart/ICON, Real-time Metric Engine aka Stat Server DB: Time Series, Relational Event Hub & Aggregation: Kafka, Flink, Reporting and Analytics Aggregates (RAA), Real-time metric Engine/Stat Server, Streaming and batch data pipelinesMulticloud: Azure cloud, AWS cloud, Docker/Container, KubernetesMonitoring/Collaboration: Grafana, Prometheus, JIRA, Aha, Github, ConfluenceSecurity & Compliance: Prisma, Blackduck, WCAG accessibility, GDPR Market/Competition scan: Crowdsourcing ideas (existing customers), Analyst reports, secondary research Disclaimer: The ideas, views, and opinions expressed are my personal views and not of my employer.
Current workplace
Mithilesh K's current company
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Genesys
9 roles
Mithilesh K work experience
A career timeline built from the work history available for this profile.
Product Manager - Data Platform & Analytics
Current
Feb 2018 - Present
Pre-Sales Solution Manager - Managed Services
Drive Pre-sales Engagement for Mid to Large Integrated Services Opportunities for End User Support, User Experience Management (UXm), Integrated Support Desk - Infra & APPs, Network & Security Managed Services, Optimally leverage Internal IP products - Tools, Reporting & Analytics and Automation Solutions (CA/ Summit /HP/ Genesys, QlikView BI, User.
Nov 2013 - Jan 2018
Pre-Sales Consultant
Solution Architecting, SLM Framework, FTE Sizing/Costing, Transition/ Governance effort estimation for Infrastructure Management Services (IMS), Remote Management and EMS/NMS tools Solution & Sizing of Compute Infrasructure on HP/EMC Servers, Storage/Backup Devices Provided technical Pre-Sales support and Proposal Authoring
Feb 2011 - May 2013
Technical Engineer - Pre-Sales
Conducted client demos, solution definition, POC setup Lead the technical portions of RFP and preparation of bills of materials, solution design etc.
Aug 2010 - Jan 2011
Product / Engagement Executive - Ics (Smb)
Responsible for creating product road map of Dell’s services packages, mapping customer requirements, cost bench-marking, GTM strategies and sales enablement Responsible for end-to-end customer engagement for a solution opportunity that includes hardware & software and consulting services etc. for the assigned region Responsible for managing the.
Jan 2010 - Aug 2010
Business Development Executive
Responsible for creating product road map, market analysis, mapping customer requirements, requirement gathering, cost bench-marking, liaison with engineering/development team for roll-out and sales enablement Responsible for exploring various channels to acquire new clients and position the IT Products solutions like Mail/Messaging, Firewall/Proxy/CRM.
May 2009 - Jan 2010
Management Intern - Analysis Of Current Practices And Strategies For Marketing Mix - 'P' (Place)
Carried out Distributors profile analysis, ROI analysis and made recommendations on the restructuring of distribution - tiers networks, deposits and payment channels, and commissions & bonus structure.
May 2008 - Jul 2008
Network Planning Engineer - Voice & Data
Perform feasibility analysis of network resource capacity and last mile access to voice/data services before service order creation Coordinated telecom network element provisioning and service delivery for Voice, Centrex, ISDN BRI / PRI and other data connectivity services
May 2005 - Jun 2007
Team & coworkers
Colleagues at Genesys
Other employees you can reach at genesys.com. View company contacts for 8432 employees →
MT
Mark Thompson
Colleague at Genesys
Franklin, Indiana, United States, United States
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AA
Advaith Anand
Colleague at Genesys
Bengaluru, Karnataka, India, India
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DW
David Wesen
Colleague at Genesys
Chicago, Illinois, United States, United States
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UT
Umesh Tambe
Colleague at Genesys
Mumbai, Maharashtra, India, India
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JB
Jaeross Buere
Colleague at Genesys
Philippines, Philippines
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CJ
Colette Jones
Colleague at Genesys
Canada, Canada
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GB
Gustavo Borges
Colleague at Genesys
Jandira, São Paulo, Brazil, Brazil
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王
王丹妮
Colleague at Genesys
Huangpu District, Shanghai, China, China
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RR
Raymond Roces
Colleague at Genesys
Metro Manila, National Capital Region, Philippines, Philippines
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NB
Nolan Baker
Colleague at Genesys
Indianapolis, Indiana, United States, United States
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Mark Thompson
Colleague at Genesys
Franklin, Indiana, United States, United States
View →
AA
Advaith Anand
Colleague at Genesys
Bengaluru, Karnataka, India, India
View →
DW
David Wesen
Colleague at Genesys
Chicago, Illinois, United States, United States
View →
UT
Umesh Tambe
Colleague at Genesys
Mumbai, Maharashtra, India, India
View →
JB
Jaeross Buere
Colleague at Genesys
Philippines, Philippines
View →
CJ
Colette Jones
Colleague at Genesys
Canada, Canada
View →
GB
Gustavo Borges
Colleague at Genesys
Jandira, São Paulo, Brazil, Brazil
View →
王
王丹妮
Colleague at Genesys
Huangpu District, Shanghai, China, China
View →
RR
Raymond Roces
Colleague at Genesys
Metro Manila, National Capital Region, Philippines, Philippines
View →
NB
Nolan Baker
Colleague at Genesys
Indianapolis, Indiana, United States, United States
View →
2 education records
Mithilesh K education
Master Of Business Administration (Mba), Mba
National Institute Of Technology, Durgapur
B.Tech, Information And Communication Technology
Dhirubhai Ambani Institute Of Information And Communication Technology
FAQ
Frequently asked questions about Mithilesh K
Quick answers generated from the profile data available on this page.
What company does Mithilesh K work for?
Mithilesh K works for Genesys.
What is Mithilesh K's role at Genesys?
Mithilesh K is listed as Staff Product Manager - Data Platform and Analytics at Genesys.
Where is Mithilesh K based?
Mithilesh K is based in Bengaluru, Karnataka, India while working with Genesys.
What companies has Mithilesh K worked for?
Mithilesh K has worked for Genesys, Wipro, Omnitech Infosolutions Ltd., Avocent India Pvt. Ltd, and Ma Foi Randstad.
Who are Mithilesh K's colleagues at Genesys?
Mithilesh K's colleagues at Genesys include Mark Thompson, Advaith Anand, David Wesen, Umesh Tambe, and Jaeross Buere.
How can I contact Mithilesh K?
You can use AeroLeads to view verified contact signals for Mithilesh K at Genesys, including work email, phone, and LinkedIn data when available.
What schools did Mithilesh K attend?
Mithilesh K holds Master Of Business Administration (Mba), Mba from National Institute Of Technology, Durgapur.
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