• Led the development of a client portal using Angular and Node.js, elevating client satisfaction by 30% and reducing response times by 20%. The portal transformed client interactions, offering an intuitive interface for seamless access to services and information.• Optimized database efficiency, achieving a 25% reduction in query response times and lightening server load by 15% through strategic optimizations and advanced indexing.• Executed full-stack development projects, leveraging a robust tech stack including Angular for the front end, Node.js and Express.js for the server, and MySQL and MongoDB for database management.• Designed intuitive RESTful APIs, enabling seamless front-end to back-end communication and facilitating efficient data retrieval.• Utilized AWS and Azure to enhance system scalability, security, and performance, contributing to an overall improvement in the system's technological capabilities.• Successfully resolved complex technical issues, resulting in a 40% decrease in system bugs.

• Proficient in installing, configuring, and supporting workstation software, hardware, printers, and phones for seamless operations.• Analyzed staff and end-users needs, identified vulnerabilities, and implemented solutions to enhance IT operations' efficiency and accuracy.• Executed systems and network design, documentation, implementation, testing, and administration, ensuring alignment with business needs.• Implemented applications and software upgrades, troubleshooted performance issues, and ensured optimal functionality to support business processes.• Provided training to client and employees on software and hardware usage, offering technical support to enhance employee productivity and foster smarter business processes.