Mitul George Email & Phone Number

Auckland, New Zealand

DCL / ROMDAS

Auckland, New Zealand

• Work with various brands(design, content, acquisition, product, sales) to implement strategies to promote sales on the Elive website
• Supplier/Vendor partner and rebate programs/certifications to meet all requirements and targets. Establishment of new partner/rebate programs
• Pricing tiers/structure with our Suppliers/Vendors to remain competitive in our market while seeking opportunities to increase profit margins
• Product promotions and product specials from our Suppliers/Vendors in cooperation with our Manila based team.
• Training and up-skilling of our team with Vendor brands and product knowledge

Auckland, New Zealand

• Research suppliers and find the best value for our customers
• Gather quotes and give proposals to prospective clients through face to face meetings
• Solving problems and assisting customers with finding alternatives to a purchase incase of a supply chain issue
• Advising customers about ICT solutions over phone and emails
• Execute goods and services purchase approved by the management
• Track inventory and submit purchase orders when needed

Auckland, New Zealand

• Managing portfolios from multiple industries like Builders, Plumbers, Engineers, Dentists, Lawyers etc. for yellow
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Maintained responsibility of sales, negotiations and reporting for account worth over $820,000 annually.
• Part of high performing team consistently bringing in sales figures of 110% of target or above
• Oversaw new business development and customer servicing.
• Liaised between account holders and various departments.

Auckland, New Zealand

• Offering tailored travel solutions and budgeting for customers travelling abroad
• Accurately handling all transactions and working towards meeting individual and store targets
• International Money Transfer assistance and Insurance sales and queries handling
• Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
• Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
• Communicated benefits and information regarding international travel insurance with clients and obtained best rates, increasing repeat business by 25%.

Bangalore

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Answered over 60 calls per shift to meet fast-paced call center demands.
• Documented and detailed calls and complaints using call center's CRM database.
• Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
• Technical Troubleshooting and solving customer queries related to broadband, DTH, router and modem
• Probing and understanding requirements of customers in order to provided tailored solutions to their satisfaction

Post Graduate Diploma, International Business, B

Activities and Societies: Indians in Kiwiland Association• Advanced knowledge of Global business practices (Global Organization Behavior).

Bachelor Of Technology (Btech), Electrical And Electronics Engineering