Mitul Patel Email & Phone Number

London, Gb

London, England, United Kingdom

Responsible for leading Diageo's Global Website Transformation programme• Led Diageo's Global Website Transformation, migrating 57% of global traffic to the new platform.• Managed cross-functional teams to drive successful implementation across regions.• Oversaw project lifecycle, ensuring timely delivery and alignment with business goals.• Optimized website performance and user experience, enhancing scalability across markets

London, United Kingdom

Responsible for leading Wipro’s largest global account in Lloyds Banking Group •Led end-to-end transformation for a portfolio of 8 key programs and 48 projects.•Managed client relationships, budgeting, resource planning, and risk reporting for large-scale initiatives.•Oversaw a cross-functional team of 500+ members across the UK and India to deliver strategic business outcomesResponsible for Leading the World Health Organisation intranet redesign discovery phase and designed an end-to-end solutions to optimize global operations.Responsible for Leading Diageo’s Business Critical Malts.com Migration of their website, ERP, and logistics to an in-house solution ensuring fixed timelines.

Liverpool / London

Responsible for developing the business case, delivering the planning, scoping and initial delivery phases of the 5 year programme.• End-to-end programme leadership, including planning, scope, budgeting, reporting & risk• Built business case to deliver 120% ROI through delivery of new customer-facing applications• Scoped feasibility of new media, content, commerce, marketing & data applications & TOM• Creation and execution of the Technology and supplier RFP Process• Managed a core team of 12, and virtual team of 80+ with multiple vendors and suppliers

London, United Kingdom

Helped brands embrace the creative and technological changes revolutionising all aspects of their business, leading a client through global commerce transformation• Led Kering through £5m consolidation of global commerce solution into a new cloud solution• Delivered initiative for 6 of the biggest names in fashion (inc. Gucci, Saint Lauren & Balenciaga)• Managed a 55-strong team across 7 different countries, delivering 200% efficiency in costs• Oversaw business strategy, design, content, UX development, technical & quality assurance

London, United Kingdom

Responsible for delivering cutting-edge ‘OneView’ Commerce POS and Hybris e-commerce solution• Delivered POS for Travis Perkins / Wickes, providing efficiencies & 99.9% systems uptime• Successfully held full remit for acting as account and delivery lead for the Ted Baker account• Led 30-strong delivery team across US and UK, managing a range of senior stakeholders

London, United Kingdom

Responsible for spearheading a global digital transformation programme, delivering $80m cost savings• Established International PMO, promoting best practice & building team from ground-up• Led portfolio of 10-20 projects to migrate records into Warner International Family Delivery• Managed 50+ global stakeholders, core team of 10 & virtual team of 120+ across vendors• Rolled-out delivery framework, standards and practices for projects & operations globally• Developed the Global Transformation and Marketing & Consumer Transformation roadmap• Harmonised 1k artist websites & 50 record labels onto single commerce, marketing & hosting • IT and Business deliverables from scope through to transition of the purchase of EMI records

London, United Kingdom

Responsible for providing expert support to clients, including Football League Interactive, Cambridge Assessment, RBS/NatWest and M&S International and Wood Mackenzie• Drove large-scale multi-channel digital transformation across web, tablet, mobile & in-store • Managed programme budgets of up to £30m p.a., business strategy development, etc.• Led delivery teams of 100+ staff across design, content, UK, development, tech & QA• Pioneered multiple digital projects from initial inception throughout the full project life cycle• Evaluated client needs, developing roadmaps & making sure parties were set up for success• Established governance, leading prioritisation, planning and business case development• Senior Stakeholder management, engaging with senior management, executives & 3rd parties• Part of the business team in trying to acquire prestigious clients like Shell Global & Chelsea FC

Responsible for successfully creating and managing a high performing online / digital delivery team• Led 12+ team of project managers and BAs delivering all online projects for Virgin Media• Further remit for matrix management of design, UX & development teams of c. 40 staff• Owned digital entertainment delivery & online roadmap, including projects & operations• Oversaw capex budget of c. £15m, increasing business revenue by total of £600k in 2009• Rolled out Agile online delivery approaches, streamlining processes to create £400k savings• Successfully programme-led cross product projects, spanning online, mobile and TV• Acted as delivery champion for digital entertainment team, interfacing across wider divisions

Responsible for delivering multiple internet / broadband projects as part of major Virgin Media launch• Project managed the launch of www.virginmedia.com, the largest project in the portfolio• Full remit for managing and overseeing the delivery of major top 10 projects for Virgin Media• Represented stakeholders & drove programme through full life cycle, budgets IEO £5m

• Programme managed the re-launch of www.ntlworld.com• End-to-end project management and delivery, including project planning, scope and risks• Projects managed, include delivery of a content management system & broadband services• Delivered 'value add' products, speed upgrades to tiers of services and Marcoms initiatives

• Key role with Easyodds.com, an online betting service that helps find the best odds on offer• Led design, development, content and project management teams, delivering major projects• Projects managed include re-launch/re-design of website and new technical infrastructure • Drove business partner integrations & developments from contract through to post production • Engaged partners included 888.com, SportingLife, Betfair, Betdaq, StanJames and Tote Sport

• Key role with Tiscali, the largest ISP in Europe, operating in 15 countries• Instrumental in growth to be the 3rd largest ISP in the UK, primarily via acquisition of ISPs• Drove commercial, technology and customer integration of 7 UK ISPs purchased by Tiscali• Led migration of their systems and subscriber databases into a central Tiscali infrastructure • Managed key business development partnerships from contract through to post production • Engaged multinationals including Microsoft, Dell, Hewlett Packard, Fujitsu Siemens and Real• Managed the full lifecycle launch of new dial up & broadband internet access package products• Project management of various other projects including the introduction of instant messenger

• Key role with the Good Book Guide, a publishing house for a monthly magazine• Full remit for design, development and management of their e-commerce website• Recruited, trained and managed a team of 8 people responsible for updating the site • Effectively managed the relationship with a 3rd party e-commerce solutions partner

• Joined Colourmation, a small multi-media communications production company• Provider of a wide range of communications medium to a 'blue chip' client base• Major clients included BP Amoco, Shell, Brown & Root and Kerr McGee Oil• Full responsibility for the entire process, from initial client scoping through to delivery

Ba (Hons)

3 A-Levels: Design & Technology, Business Studies, Communication Skills