Miyah Simpson Email & Phone Number

United States

United States

Savannah, Georgia, United States

-Monitored buyer interest in brands, sizes, and engagement to create an effective marketing strategy -Consistently provided high-quality customer service through messaging, negotiations, and packaging -Revitalized used shipping packages to promote sustainability-Decreased average days to ship, Increased ratings by 80%-Composed detailed descriptions of clothing and apparel items-Statistics: Top seller with 100+ listings sold, Top rated Seller with 4.9 Average Ratings, Gained 1,000+ followers with new methods created for advertising-Collected and Compiled data for Sales & Inventory resulting in findings that if discounts are more than 20% they will likely become a repeat customer-Conducted market research on customer demographics, and economic trends to best evaluate the performance of a product

Bentonville, Arkansas, United States

Strategy and Transformation Supply Chain Analyst Intern- Spearheaded the dashboard initiative as an intern, tracking and enhancing the perishable delivery process- Orchestrated the planning and project management, defining the dashboard's layout and functionality- Bridged the gap between Club Operations, DC Operations, and Transportation, ensuring a unified view of KPIs in the dashboard- Worked collaboratively with stakeholders, ensuring their inputs and needs were addressed in the dashboard design- Illustrated and defined the dashboard layout and essential features for the Tableau dashboard, directing the analytics team in crafting a user-friendly interface for tracking key performance indicators through regular meetings and detailed Excel sheets outlining requirements, data contacts, and visual design.

Savannah, Georgia, United States

-Responsible for inventory, purchasing, and monitoring of food and beverage products-Established relationships with vendors from (Coca-Cola, Pepsi, J&R ice cream, and Red bull) for on- time orders-Collaborated with the Inventory team on tracking product performance metrics for improvement recommendations and identified product positioning-Fashioned sale displays as well as damaged out items in the POS system if expired-Reorganized food and beverage products in the warehouse to ensure they are safely stowed away --Identified items in the management system that the company is losing profits on and store closeout those items

Savannah, Georgia, United States

-Amplified Ace Rewards members and boost customer retention rates by greeting customers entering the store as well as assisting customers patiently and professionally-Monitored checkout stations to ensure that they had adequate cash available and were staffed appropriately to ensure a clean and orderly check-out.-Trained on-boarding cashiers about store policies, procedures, and how to efficiently work registers to ensure a speedy checkout and minimize dependency on management. Awarding the store to Pinnacle Performance in 2021-Supported Cashiers with tech problems and informed them of effective ways to improve their work performance

Savannah, Georgia, United States

-Supervised and Managed employee life cycles, onboarding new Ace employees as well as Off-board employees-Performed 90-day check-ins as well as promoted employee well-being-Trained oncoming HR managers on company policies when hiring new employees, setting up 401k accounts, and overall store training

Savannah, Georgia, United States

-Provide excellent customer service by taking orders in a fast but patient manner. Stock supplies for on- coming shift-Assist customers by providing information and resolving their complaints-Train new coming employees on safety measures, and customer service protocol-Supported on-duty managers with inventory management-Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Supply Chain Management, Operations Management, Junior

Activities and Societies: ASCM Savannah Chapter 2023 Eagle Mentoring Program 2022-2023 Women in Supply Chain Excellence (WISE) Director.

High School Diploma, 9-12Th

Activities and Societies: Soccer 2017-2020 Drama club 2017-2018 IB program 2017-2021