Majid Mehmood Email & Phone Number

Lahore, Pk

Hamburg, Germany

--> Technical Recruiting--> Managing a Team of 5 people Remotely--> Assign them the Daily Tasks--> Check their daily Task Reports/Progress Reports--> Maintaining the Web Domain of Company--> Ensuting the Email Deliverability--> Taking Care of Email Domains Warm-up--> Perform A/B Test of Email Sequence and Subject Lines--> Use LinkedIn Sales Navigator in List Building--> Create Strategies for Email Campaigns--> Streamline the Process of List Building--> Keep the Email Automation Process Up all the time--> Monitoring the Lead Gen Process--> Making sure to do A/B Testing of Subject Lines and Email Content--> Introduce New Lead Gen platform--> Keep Testing Apollo, SalesHandy and Instantly time-to-time--> Review the Email Content and Subject before Launching every Email Sequence--> Updating the Leads into CRM--> Maintaining the Demos and the Rrecords

Trostbrücke 1, Hamburg

As a part-time Consultant/Head of Email Marketing Department, I am responsible for the following:--> Managing a Team of 5 people Remotely--> Assign them the Daily Tasks--> Check their daily Task Reports/Progress Reports--> Maintaining the Web Domain of Company--> Ensuting the Email Deliverability--> Taking Care of Email Domains Warm-up--> Perform A/B Test of Email Sequence and Subject Lines--> Use LinkedIn Sales Navigator in List Building--> Create Strategies for Email Campaigns--> Streamline the Process of List Building--> Keep the Email Automation Process Up all the time--> Monitoring the Lead Gen Process--> Making sure to do A/B Testing of Subject Lines and Email Content--> Introduce New Lead Gen platform--> Keep Testing Apollo, SalesHandy and Instantly time-to-time--> Review the Email Content and Subject before Launching every Email Sequence--> Updating the Leads into CRM--> Maintaining the Demos and the Rrecords

Lahore, Punjab, Pakistan

--> Domain Setup--> Domain Warm-up--> Update all Mandatory Records in DNS--> Maintain Email Deliverability--> List Building Strategies--> Build Email Lists (State wise, Industry wise)--> Verify all the Lists Before Uploading--> Data Extraction using (Seamless ai, Apollo)--> Lead Generation through Email Marketing, LinkedIn and Cold Calling--> Email Campaign Management--> Run Email Marketing Campaign using (SalesHandy)--> Follow-up with current and old Prospects--> Make 250 Calls each day--> Send InMails and Manual Emails--> Perform A/B Test of Every Email Sequence and all the Subject Lines--> Analyse the A/B Test Results--> Set Appointments for Sales Head--> Track and Maintain all the Leads into the Zoho CRM--> Meet the Weekly and Monthly Targets

Lahore, Punjab, Pakistan

Answering Inbound Calls:--> Receive incoming calls from customers inquiring about cable, internet, and phone services.--> Address customer inquiries, concerns, and issues promptly and professionally. Product Knowledge:--> Stay updated on the features, pricing, and promotions of cable, internet, and phone services offeredby the company.--> Provide detailed information about various service plans to help customers make informed decisions. Sales Pitch:--> Use persuasive communication skills to upsell or cross-sell additional services to customers.--> Customize sales pitches based on the customer's needs and preferences. Achieving Sales Targets:--> Meet or exceed assigned sales targets and quotas.--> Participate in training sessions to enhance sales skills and product knowledge. Continuous Learning:--> Stay informed about industry trends, competitor offerings, and technological advancements in cable,internet, and phone services.

Lahore, Punjab, Pakistan

Email Correspondence:--> Responding to customer inquiries, issues, and feedback via email in a timely and professional manner.--> Providing detailed and accurate information about Uber Eats services, policies, and procedures.--> Resolving customer complaints and issues efficiently to ensure a positive customer experience.Problem Resolution:--> Investigating and troubleshooting customer problems related to orders, payments, account issues, and other concerns.--> Collaborating with other departments or teams to resolve complex issues that may require additional assistance.Order Management:--> Assisting customers with order tracking, modifications, cancellations, and refunds.--> Ensuring that customers have a clear understanding of the status of their orders and any relevant updates.Documentation:--> Maintaining accurate and detailed records of customer interactions, issues, and resolutions.--> Documenting common issues and collaborating with the team to develop solutions and improve support processes.Quality Assurance:--> Ensuring that responses meet quality standards in terms of accuracy, professionalism, and customer satisfaction.--> Participating in training sessions to stay updated on product changes, policies, and customer servicebest practices.Performance Metrics:--> Meeting or exceeding performance metrics, such as response time, resolution time, and customer satisfaction scores.--> Analyzing performance data to identify areas for improvement and implementing strategies to enhance efficiency.Continuous Learning:--> Keeping up-to-date with changes in Uber Eats policies, features, and services.--> Participating in ongoing training to enhance product knowledge and customer service skills.Customer Feedback:--> Gathering and analyzing customer feedback to identify trends and areas for improvement.--> Implementing feedback to enhance the overall customer support experience.

Lahore, Punjab, Pakistan

Team Management:--> Supervise and lead the outbound sales team, providing guidance and support.--> Conduct regular team meetings to discuss targets, strategies, and address any challenges.--> Monitor individual and team performance, providing constructive feedback for improvement.Goal Setting and Monitoring:--> Set sales targets and goals aligned with the company's objectives.--> Monitor daily, weekly, and monthly sales metrics to ensure the team is on track to meet or exceed targets.Training and Development:--> Provide training to sales representatives on IPTV products, features, and sales techniques.--> Conduct regular skill-building sessions to enhance the team's capabilities.Performance Analysis:--> Analyze call center metrics, such as conversion rates, call quality, and customer satisfaction.--> Identify trends and areas for improvement, and implement strategies to address performance gaps.Workflow Management:--> Ensure a smooth workflow by coordinating with other departments, such as customer service, technical support, and marketing.--> Implement effective communication channels to streamline information flow within the call center.Technology Utilization:--> Implement and manage CRM (Customer Relationship Management) tools to track leads, sales, andcustomer interactions.-->Stay updated on the latest IPTV technologies and industry trends to enhance sales strategies.Quality Assurance:--> Implement and monitor quality assurance programs to ensure that sales representatives adhere to scripts, policies, and regulations.--> Conduct regular call monitoring and provide feedback for continuous improvement.Motivation and Incentives:--> Develop and implement incentive programs to motivate the sales team.--> Recognize and reward top performers to boost morale and maintain a positive work environment.Reporting:-->Generate and analyze sales reports to provide insights into team performance.

Lahore, Punjab, Pakistan

--> Provide Technical Support to the Customers via Phone, Email and Chat--> Verify every new Incoming Sale--> Update Sales Records in the CRM--> Charge Monthly Subscription from Customer's Cards--> Handle/Respond to the Charge-backs--> Lead Inbound Customer Service Team On n Off--> Ensure Customer Satisfaction