Mark Grafton

Mark Grafton Email and Phone Number

Operations Director at Reflective IT @ Reflective IT Solutions Ltd
london, london, united kingdom
Mark Grafton's Location
London, England, United Kingdom, United Kingdom
Mark Grafton's Contact Details

Mark Grafton personal email

n/a
About Mark Grafton

I am a highly motivated and organized IT professional with 16 years’ experience in the industry, with successful track record of designing and managing multiple technology projects simultaneously . My attention to detail has ensured that all projects I’ve managed have been delivered on time and to budget. I am able to multi task and prioritise disparate projects.I have excellent client facing skills and the ability to translate requirements into true business benefits.

Mark Grafton's Current Company Details
Reflective IT Solutions Ltd

Reflective It Solutions Ltd

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Operations Director at Reflective IT
london, london, united kingdom
Website:
reflectiveit.com
Employees:
7
Mark Grafton Work Experience Details
  • Reflective It Solutions Ltd
    Operations Director
    Reflective It Solutions Ltd Sep 2018 - Present
    London, United Kingdom
  • Reflective It Solutions Ltd
    Technical Operations Manager
    Reflective It Solutions Ltd Sep 2012 - Present
    London, United Kingdom
  • Complete I.T. Ltd
    Technology & Project Manager
    Complete I.T. Ltd Jan 2007 - Aug 2012
    Wooburn Green, Bucks
    Key Responsibilities: Experienced project manager with technical hands on background.  Responsible for the project pipeline and all projects for 70 SME clients ranging from 10 to 200 users. Working with key stakeholders and their budgets ranging from £10k to £100k. Responsible for the product portfolio used within the company.  Working with the technical teams and vendors ensuring we had the highest accreditation possible with all our vendors and partners. Managed in house IT infrastructure and telephony system.
  • Complete I.T. Ltd
    Project Technical Consultant
    Complete I.T. Ltd Oct 2005 - Jan 2007
    Bourne End, Bucks
     Designed and implemented complex high end continuity IT solutions. Completed numerous migrations consisting of hundreds of users at a time into a consolidated IT infrastructure. Implemented a new data centre from the ground up including full networking, and 25 physical servers. Responsible for completing office and data centre relocations.
  • Complete I.T. Ltd
    Senior Technical Consultant
    Complete I.T. Ltd Jun 2003 - Oct 2005
    Amersham, Bucks
    Promoted to Senior Technical Consultant from Technical Consultant to take on the additional responsibilities: Escalation point for all Helpdesk and Technical Consultants for priority issues. Approved all project proposals.  Motivated and educated other team members, Managed complex IT projects. Built up trusted relationships with client stakeholders Created an IT roadmap for each client that provided a clear vision of their IT needs, IT plans and IT budgets.
  • Complete I.T. Ltd
    Technical Consultant
    Complete I.T. Ltd Aug 2001 - Jun 2003
    Amersham, Bucks
     Provided SME client base with advice, consultancy, support and guidance. Played the role of the IT Manager for selected clients. Ensured clients are supported in line with company standards. Developed a detailed insight into clients business holding regular client meetings and ongoing intelligence gathering.  Provided consultative support to clients gaining commitment to invest in and improve IT. Developed and maintained clients technical documentation. Implemented IT solutions for clients to maximize the business benefit from their investment in IT
  • Itc Network Consultants
    Technical Consultant
    Itc Network Consultants Dec 1999 - May 2001
    London
     Provided consultancy services for security and network solutions implemented in the UK and Europe. Implemented server solutions with Windows, Exchange and Small Business Servers. Provided server and network support, predominately onsite.
  • Modis International Ltd
    Support Analyst
    Modis International Ltd Sep 1998 - Dec 1999
     For the last 16 months I was responsible for all core network operating systems, desktop and email technologies deployed throughout the organisation as well as the underlying infrastructure on which they reside across the UK and Europe. Prior to this promotion, my position was Support Technician.
  • Modis International Ltd
    Support Technician
    Modis International Ltd Aug 1996 - Sep 1998

Mark Grafton Skills

Servers Hyper V Microsoft Exchange Vmware Group Policy Network Administration Citrix Vsphere Disaster Recovery Networking Security Blackberry Enterprise Server Watchguard Dns Dhcp Vmware Infrastructure Backup Exec San Vpn Cisco Technologies Technical Support Dynamic Host Configuration Protocol Sccm Infrastructure

Mark Grafton Education Details

  • Uxbridge College
    Uxbridge College
    Merit
  • Queensmead School
    Queensmead School
    Merit
  • Queensmead School
    Queensmead School

Frequently Asked Questions about Mark Grafton

What company does Mark Grafton work for?

Mark Grafton works for Reflective It Solutions Ltd

What is Mark Grafton's role at the current company?

Mark Grafton's current role is Operations Director at Reflective IT.

What is Mark Grafton's email address?

Mark Grafton's email address is ma****@****t.co.uk

What schools did Mark Grafton attend?

Mark Grafton attended Uxbridge College, Queensmead School, Queensmead School.

What skills is Mark Grafton known for?

Mark Grafton has skills like Servers, Hyper V, Microsoft Exchange, Vmware, Group Policy, Network Administration, Citrix, Vsphere, Disaster Recovery, Networking, Security, Blackberry Enterprise Server.

Who are Mark Grafton's colleagues?

Mark Grafton's colleagues are Colin Sampson.

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