Operations Director
Current
Sep 2018 - Present
AeroLeads people directory · profile
Mark Grafton Email & Phone Number
Operations Director
at
Reflective IT Solutions Ltd
1 work email found
@reflectiveit.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Operations Director
Location
London, England, United Kingdom
Company size
Who is Mark Grafton? Overview
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Quick answer
Mark Grafton is listed as Operations Director at Reflective IT Solutions Ltd, a with 7 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at reflectiveit.com and a matched LinkedIn profile for Mark Grafton.
Mark Grafton previously worked as Technical Operations Manager at Reflective It Solutions Ltd and Technology & Project Manager at Complete I.T. Ltd. Mark Grafton holds Btec National Diploma In Computer Studies, Merit from Uxbridge College.
Company email context
Email format at Reflective IT Solutions Ltd
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{first}.{last}@reflectiveit.com
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Profile bio
About Mark Grafton
I am a highly motivated and organized IT professional with 16 years’ experience in the industry, with successful track record of designing and managing multiple technology projects simultaneously . My attention to detail has ensured that all projects I’ve managed have been delivered on time and to budget. I am able to multi task and prioritise disparate projects.I have excellent client facing skills and the ability to translate requirements into true business benefits.
Listed skills include Servers, Hyper V, Microsoft Exchange, Vmware, and 20 others.
Current workplace
Mark Grafton's current company
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Reflective It Solutions Ltd
9 roles
Mark Grafton work experience
A career timeline built from the work history available for this profile.
Technical Operations Manager
Reflective It Solutions Ltd
Technology & Project Manager
Key Responsibilities: Experienced project manager with technical hands on background. Responsible for the project pipeline and all projects for 70 SME clients ranging from 10 to 200 users. Working with key stakeholders and their budgets ranging from £10k to £100k. Responsible for the product portfolio used within the company. Working with the technical teams and vendors ensuring we had the highest accreditation possible with all our vendors and partners. Managed in house IT infrastructure and telephony system.
Jan 2007 - Aug 2012
Project Technical Consultant
Designed and implemented complex high end continuity IT solutions. Completed numerous migrations consisting of hundreds of users at a time into a consolidated IT infrastructure. Implemented a new data centre from the ground up including full networking, and 25 physical servers. Responsible for completing office and data centre relocations.
Oct 2005 - Jan 2007
Senior Technical Consultant
Promoted to Senior Technical Consultant from Technical Consultant to take on the additional responsibilities: Escalation point for all Helpdesk and Technical Consultants for priority issues. Approved all project proposals. Motivated and educated other team members, Managed complex IT projects. Built up trusted relationships with client stakeholders Created an IT roadmap for each client that provided a clear vision of their IT needs, IT plans and IT budgets.
Jun 2003 - Oct 2005
Technical Consultant
Provided SME client base with advice, consultancy, support and guidance. Played the role of the IT Manager for selected clients. Ensured clients are supported in line with company standards. Developed a detailed insight into clients business holding regular client meetings and ongoing intelligence gathering. Provided consultative support to clients gaining commitment to invest in and improve IT. Developed and maintained clients technical documentation. Implemented IT solutions for clients to maximize the business benefit from their investment in IT
Aug 2001 - Jun 2003
Technical Consultant
Itc Network Consultants
Provided consultancy services for security and network solutions implemented in the UK and Europe. Implemented server solutions with Windows, Exchange and Small Business Servers. Provided server and network support, predominately onsite.
Dec 1999 - May 2001
Support Analyst
Modis International Ltd
For the last 16 months I was responsible for all core network operating systems, desktop and email technologies deployed throughout the organisation as well as the underlying infrastructure on which they reside across the UK and Europe. Prior to this promotion, my position was Support Technician.
Sep 1998 - Dec 1999
Support Technician
Modis International Ltd
Aug 1996 - Sep 1998
3 education records
Mark Grafton education
Btec National Diploma In Computer Studies, Merit
Uxbridge College
Btec National Diploma In Information Technology, Merit
Queensmead School
Education record
Queensmead School
FAQ
Frequently asked questions about Mark Grafton
Quick answers generated from the profile data available on this page.
What company does Mark Grafton work for?
Mark Grafton works for Reflective IT Solutions Ltd.
What is Mark Grafton's role at Reflective IT Solutions Ltd?
Mark Grafton is listed as Operations Director at Reflective IT Solutions Ltd.
What is Mark Grafton's email address?
AeroLeads has found 1 work email signal at @reflectiveit.com for Mark Grafton at Reflective IT Solutions Ltd.
Where is Mark Grafton based?
Mark Grafton is based in London, England, United Kingdom while working with Reflective IT Solutions Ltd.
What companies has Mark Grafton worked for?
Mark Grafton has worked for Reflective It Solutions Ltd, Complete I.T. Ltd, Itc Network Consultants, and Modis International Ltd.
Who are Mark Grafton's colleagues at Reflective IT Solutions Ltd?
Mark Grafton's colleagues at Reflective IT Solutions Ltd include Colin Sampson.
How can I contact Mark Grafton?
You can use AeroLeads to view verified contact signals for Mark Grafton at Reflective IT Solutions Ltd, including work email, phone, and LinkedIn data when available.
What schools did Mark Grafton attend?
Mark Grafton holds Btec National Diploma In Computer Studies, Merit from Uxbridge College.
What skills is Mark Grafton known for?
Mark Grafton is listed with skills including Servers, Hyper V, Microsoft Exchange, Vmware, Group Policy, Network Administration, Citrix, and Vsphere.
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