Senior performance Marketing Strategy and Planning Leader, with 18 years of experience in B2B and B2C segment analysis, value proposition development / creation, brand positioning, cross-channel marketing and optimization; marketing and sales integration; Next Best Action strategy and implementation, leveraging market insights, content strategy and creation, customer experience. Exceptional leadership, relationship building, and cross functional project management skills; able to achieve focus and synergy across teams to successfully deliver critical initiatives that acquire, nurture and grow customer relationships. Skilled public speaker.Focus Areas: * Strategic Planning, Value Proposition and Brand strategy/positioning B2B and B2C.* Integrated Marketing Strategy and Execution.* New Customer Acquisition and Onboarding* Data driven Direct Marketing & Customer communications- Relationship deepening, expansion- Digital targeting- Next Best Action, personalizationSpecialties: Performance MarketingCorporate Leadership and DevelopmentMarketing Strategy & PlanningMarket Insights, opportunity analysisValue Proposition and Brand DevelopmentNew Customer AcquisitionCampaign ManagementDirect Marketing/Advertisinge-Marketing/Social Media/Digital MediaProject ManagementMost recently, successfully managed the development of value proposition and brand positioning for Santander Bank Small Business Banking. Market insights indicate a path to 94% consideration from prospective clients who do not current have a relationship with Santander with focus on “white-space” opportunities.Shifted our B2B strategy to attract high-value, engaged clients, increasing value by as much as 30%.Shifted B2C acquisition strategy up-market with similar results.Heavy analytical emphasis to measure incremental performance and cost effectiveness.2023-24 shifting to digital first strategy guided by insights and analytics from 2022-23 direct channels test and learn agenda. Applying to Acqusition and Deepening initiatives to maximize engagement and retention.Former small business owner, public speaker.
Listed skills include Marketing Strategy, Direct Marketing, Strategy, Integrated Marketing, and 37 others.