Mike Griffin Email & Phone Number

Victor, New York

• Set project objectives and monitors the technical direction of projects through procurement, scheduling, implementation, field team management and site acceptance testing.
• Directed projects by analyzing work flow, establishing priorities, developing standards and setting deadlines.
• Provided regular and timely updates to customers and the internal team.
• Maintained overall project awareness as it relates to revenue, profitability, client satisfaction, activity, and forecasting to align with company goals.

Rochester, New York Area

• Create, develop, manage and deploy new technology solutions across all of DePaul.
• Work internally and externally coordinating tasks, creating project plans and schedules as well as ensuring the implementation schedule with General Contractors, Vendors, IT Operations, users, etc.
• Participate in required construction and staff meetings.
• Project creation & analysis.
• Gather customer requirements and coordinating activities during deployment.
• Establish and maintain timelines/deadlines.

Rochester, New York Area

• Project management of IT infrastructure and systems throughout the new construction process as well as any new site acquisitions; involves constant vendor contact/coordination.
• Participate in monthly construction meetings discussing data/phone placement and technical items needed specific to each project based on client needs.
• Train new staff on current online databases used company-wide, as well as on new hardware/software to help improve efficiency and convenience for their job responsibilities.
• Manage helpdesk tickets/projects.
• Provide hardware and software support for VOIP phone / Voicemail system, various Printer/Fax machines and User Interface, MS Office and CMS for website edits and Active Directory and Exchange.
• Collaborate with our communications department on decisions regarding social media presence, marketing analysis, and web site design.

Rochester, New York Area

• Establish B2B sales via networking events along with increasing brand awareness and relationship building.
• Provide regular two-way communication between the client and team to provide strong team representation and set proper client expectations.
• Responsible for client communications, customer service, and compliance on client deliverables and revenue.
• Establish a social presence via Facebook, Twitter, LinkedIn and providing daily/weekly attention to build interests and fans.

Rochester, New York Area

• Maintained an 84 percent candidate prescreen-to-submittal process with an average of 70 requisitions per week.
• Searched for qualified candidates based on their education/experience primarily within the IT/Engineering industry.
• Constant collaboration with recruiters in placing candidates per client specifications/requirements.
• Screened candidates daily via phone and email conversations/follow-ups along with providing resume suggestions and job industry insight.
• Involvement with management in processes/procedures pertaining to sourcing/recruiting efforts.

Greater Detroit Area

• Management training for store operations.
• Trained new employees the day-to-day operations.
• Product placement based on season, quality, and demand; educated customers on the products.

Greater Pittsburgh Area

• Established brand identity including graphic elements and marketing initiatives.
• Significantly increased program attendance and revenue with compelling marketing campaigns that reached targeted audiences and increased brand awareness through use of brochures, flyers, displays, emails, frequent.

Bachelors, Advertising/Business

Activities and Societies: President of the Advertising Club, Advertising Program Student Ambassador, Student of the Quarter - Summer 2006

Associates, Business Administration