• Manage and oversee all aspects of a restaurant business with over $750,000 gross annual sales.• Implement strategic sale initiatives, customer targeting, and budget development to drive revenue growth.• Curated and maintained relationships with external vendors to ensure the best pricing and product quality.• Managed internal finances, including expense sheets, payroll, vendor and supplier payments, and annual tax returns.• Train and supervise cooks and back-of-house staff to maintain health code standards and ensure high-quality menu items and beverages.

• Generated revenue through digital advertising sales by building strong relationships with clients and understanding their needs and desires• Managed a pipeline of accounts using salesforce and developed relationships with clients.• Collaborated with the manager to improve the team’s approach to closing deals and increase Yelp advertisement sales.

Network Engineer apprenticeship.

Michael Jiang used to own a business in Upstate NY but decided to make a career change into Real Estate to pursue his passion in Sales. Michael comes from a family of Salesmen and has been exposed to the sales industry since he was only twelve, working with his family at their office furniture store. Michael attended university at CUNY Baruch where he studied Business communication, which helped further develop his interpersonal communication. He then eventually transferred to University at Buffalo, joined the Asian American Student Union in which he later became the president and found his passion to work with his community. Michael epitomizes integrity, hard work, and creative solutions. His client satisfaction is his upmost priority, and wants all his interactions to feel positive and honest!

Co-founded successful business franchise from the ground-up with $1M+ in annual sales, serving as public-facing figure. Oversaw all aspects of operations including: human resources, marketing campaigns, technology implementation, and customer relations for enterprise in growth phase. Utilized Excel daily to perform administrative functions and analyze data, tracking P&L, inventory levels, client retention, customer feedback, and marketing campaign metrics. •Launched effective social media marketing campaign, expanding outreach to 2,500+ followers on Facebook within 5–6 months.•Up-ticked client retention 30–40% utilizing Yelp. Integrated client feedback into operational processes and tackled conflicts with resolve to ensure brand loyalty and spur growth. •Deployed effective training techniques to achieve high staff performance while delivering on client product requests.

Integrated business and tech-savvy acumen to entry-level sales position, representing Google products, including Chrome Book, Android products, Google Drive, and G Suite. Drove sales by adapting high-touch, “push-pull” sales methods to training program for team positioned at Best Buy in Upstate NY. Developed personal connections with customers, deploying experiential, hands-on marketing displays to demonstrate each product’s functionality and versatility in competitive market segment.•Achieved $2M in annual sales (120+ products sold weekly), eclipsing growth target for company-wide leaderboard standings. •Increased Google product sales 300%. Orchestrated and led training seminars to educate staff on quality service practices.•Pitched successful sales tactics learned at Google’s training seminar. Established detailed understanding of Google’s diverse platform of products.

Worked largely with commercial clients, I coordinated with U.S. Customs for international shipments of products and supplies.

Assisted Admins and headhunters for recruitment process for actuaries.