Mandy L. Email and Phone Number
As a CIPD CPP certified Office Manager and Executive Assistant, I bring over 15 years of wide-ranging experience in executive support, event co-ordination, human resources, customer service, and project management. My career has been marked by providing high-level support to executives and teams within a variety of confidential roles across multiple sectors. I excel in managing intricate and voluminous workloads, strategic workforce planning, and delivering superior outcomes that enhance both system efficiency and effectiveness. My extensive background ensures versatile and comprehensive executive-level support.I am an approachable and proactive Office Manager. My aim is to add substantial value to any organisation through my optimistic outlook, adaptability, and operational efficiency. Committed to delivering an exceptional service and an environment that is both positive and productive, I am able to provide an outstanding support framework to executives. My proficiency in support systems is set to contribute significantly to your company’s achievements, backed by my thorough experience in organisational management.
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Office Manager And Pa To Property Management TeamMk2 Real Estate Oct 2024 - PresentBirmingham, England, United Kingdom -
Office ManagerDudley And West Midlands Zoological Society Limited Aug 2020 - Oct 2024Dudley, England, United KingdomLine managing the administration team and office systems, while handling a high-volume workload; including recruitment, HR systems, and attendance/leave/sickness records. Supporting the Board of Directors by preparing monthly reports, attending quarterly meetings, taking minutes, and distributing essential documents. Addressing escalated customer complaints and queries, organising site-wide matters such as special events. Providing both customer-facing and office-based support, managing interactions with a diverse range of the public and business contacts. -
Office Manager And Pa To MdThe Lcp Group Feb 2016 - Aug 2020Kingswinford⦁ Comprehensive PA support to the MD⦁ Facilities management of the building and health and safety within the office⦁ Project management⦁ Preparation of Board reports and organisation of Board meetings and meetings with the Chairman⦁ Liaising with the Aviation Company to schedule helicopter landings for the Chairman and executive support for the Chairman whist in the Kingswinford Office (Head Office)⦁ Line manage, mentor, coach and develop 12 members of staff, ensuring processes run smoothly, adapting for maximum efficiency⦁ Workforce Planning and Implementation⦁ Booking travel and hotels⦁ Organising internal and external Company events and hospitality⦁ Preparation of documents for meetings, taking minutes and chasing actions⦁ Preparation of reports, PowerPoint presentations and legal documentation⦁ Represent the MD to third parties internally and externally. Ensuring visitors are greeted warmly⦁ Dealing with client queries from a broad spectrum of clients (commercial, industrial and private tenants - from small businesses to large corporations) -
Executive Pa To Director Of External Affairs (Temporary Position)Solicitors Regulation Authority Sep 2015 - Feb 2016Birmingham, United KingdomDeliver support services to Executive Director, primarily through co-ordinating activities and liaising with other internal and external stakeholders: Successful completion of allocated projects and assignments as directed by the Executive Directors. Efficient independent resolution of a wide range of queries and issues on behalf of the Executive Directors by effective engagement with key stakeholders. Coordinate and compile reports and documents for boards and committees. Engage with internal and external stakeholders, including Parliament, to deliver on tasks as required in line with the SMT's strategic direction. Support to the Chief Executive and Chair in periods of absence of the PA to the Chief Executive and Chair -
Pa To Hr Director - Made Redundant Following RelocationRyder System, Inc. May 2012 - Aug 2015Oldbury, England, United Kingdom•Supporting a Board level HR Director•Acting as gatekeeper•Full control of HRD inbox, actioning issues and raising awareness of urgent problems•Extensive diary management, managing and co-ordinating complex meeting schedules•Worked autonomously across UK sites and liaised with the US to ensure that tight deadlines are met•Responsible for overseeing office services/implementation of IT, driving for a high level of professional standards and value for money•Manage projects – Office relocation, Leadership Team projects, US compliance training, data retention policy •Arrange travel and events and attend annual conference for hands-on assistance to ensure smooth delivery•Build relationships with internal staff, external customers and US personnel•Negotiate rates with external suppliers to ensure value for money for the Company•Manage budgets, expenses and corporate credit card•Liaise with Health and Safety Department to ensure legislation is met•Nominated Fire Marshall -
Consultation Business Support - Remploy ReorganisationRemploy Mar 2012 - May 2012Leicester, United KingdomProviding business support to the MD of an extremely large and diverse organisation, working as part of a select consultation team in relation to the Remploy deployment consultations from Government to Private Sector. Based in Leicester, but working flexibly, travelling to numerous venues in the UK. Organising, co-ordinating and attending large and highly confidential and politically sensitive meetings. Taking verbatum minutes, which were used for Parliamentary meetings, and preparing and distributing associated documentation for initial Consultation Meetings with Trade Unions and Management Forums. Developed a structure for ease of reference to associated documentation. -
Pa To Operations Director - Ongoing Temporary PositionJaguar Land Rover Jan 2011 - Mar 2012Castle BromwichAssisted and organised the Operations Director, who was responsible for an extremely fast paced and well respected manufacturing plant, within the automotive industry. Full PA role, including diary and inbox management and event management. -
Pa/Project Co-Ordinator RolesWragge & Co Law Firm, Hob Primary Care Trust, Walsall College Apr 2008 - Dec 2010BirminghamTo include:PA to Director of Facilities, Wragge & Co LLP Partnership; Project Co-ordination Officer - Commissioning Department, Heart of Birmingham Teaching Primary Care Trust PA to Deputy Principal and Director of Estates, Walsall College
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Pa To Hr Director And Strategic Planning Director - Redundancy Due To Co MergerNational Express Limited Apr 2007 - Apr 2008
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Recruitment/Training Officer - Left As Mlp Closed Uk BranchesMlp Private Finance Plc Feb 2005 - Apr 2007EdgbastonSet up the Edgbaston Office from scratch. Installed furniture, systems and staff. Co-ordinated HR Projects, Training Days, Recruitment Fairs. Advertised jobs, interviewed and appointed Client Relations staff. Based in Birmingham and working from London Head Office as necessary . Attended annual Conferences in Germany (Hamburg and Frankfurt).
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Pa To General Manager/Human Resources AssistantInterserve Jul 2002 - Feb 2005Dudley, United KingdomSupported the General Manager and Board and then went on to train in the HR Department. Became HR Assistant and undertook my CIPD Certificate in Personnel Practice (gaining distinction) - I left due to office relocation -
Pa To The Producer Of Top Gear And Various Promotion And Contract WorkBbc Jan 1995 - Jul 2002Birmingham, United KingdomWhilst raising my children in their pre-school years, I undertook freelance, contract and promotional projects to include:-•Worked for the BBC at Pebble Mill as PA to the Producer of Top Gear •Organised the Producers full daily + weekly schedule, including booking meetings and handling press requests and transcribing Formula One interviews and reports•Contracted across the BBC to handle numerous different operations and demands •Undertook typing assignments on behalf of students on a regular basis and promotional and exhibition work for various agencies, including exhibition work at the NEC and The Birmingham Motor Show •Attended college to update computer skills -
Pa To Managing Director/Office ManagerSea Products International Jan 1993 - Jan 1995Provided comprehensive PA support to MD of International seafood importing company, acting as gatekeeper. Managed the admin team, kitchen assistant and car parking attendant, addressing any issues that arose ensuring services ran smoothly. Co-ordinated and attended evening events and promotions for the Birmingham restaurant industry. Managed office facilities and building services/contracts - left when I had my baby
Mandy L. Education Details
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Sutton Coldfield CollegePersonnel & Hr -
Sutton Coldfield CollegeComputer Studies
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Sutton Coldfield CollegeComputer Studies
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Dartmouth High School 6Th FormTyping Rsa I, Ii And Iii, Office Practice Rsa I And Ii (Advanced), Shorthand Pitman New Era 80 Wpm
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Dartmouth High SchoolEnglish Lang, Eng Lit, Maths, French, Commerce, Social Studies, Business, Biology, Typing, Childcare
Frequently Asked Questions about Mandy L.
What company does Mandy L. work for?
Mandy L. works for Mk2 Real Estate
What is Mandy L.'s role at the current company?
Mandy L.'s current role is Office Manager and Executive Personal Assistant | CIPD CPP.
What schools did Mandy L. attend?
Mandy L. attended Sutton Coldfield College, Sutton Coldfield College, Sutton Coldfield College, Dartmouth High School 6th Form, Dartmouth High School.
Who are Mandy L.'s colleagues?
Mandy L.'s colleagues are Ian Wilton, Paul Rixon, Katie Bolton, Lily Willis, Girish Patel, Mark Goldie, Vincent Jenkins.
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