Michael Olivo Email and Phone Number
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Michael Olivo personal email
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Experienced analyst and manager of both people and processes looking for an opportunity to join an organization focused on succeeding through teamwork. When I'm not pouring over multiple Excel files, I'm volunteering in my community; the more I give, the more I receive!
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Financial Planning & Analysis LeadAmerihealth Caritas Oct 2024 - PresentGreater Philadelphia
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Lead Budget AnalystAmerihealth Caritas Jan 2020 - Oct 2024Philadelphia, Pennsylvania, United States
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Sr. AnalystGuaranteed Rate Dec 2017 - Sep 2019Mount Laurel, New Jersey● Excelled to define, measure and increase efficiency via creation and maintenance of goal models, minimum performance standards, and audit processes. ● Collaborated with senior leadership to prepare reports, dashboards, and presentations for CEO, Board of Directors, and other management groups.● Worked with Compliance to ensure metrics and trackers were built to manage all licensing aspects for entire sales business channel. ● Developed metrics for the payment of custom compensation programs for various management levels. -
Analyst, Sr. AnalystPhh Mortgage Dec 2006 - Dec 2017Mt. Laurel, Nj● Engineered reporting metrics for various sales initiatives, business plans and sales goals to increase capture rate, loan volume, and service levels for entire Real Estate Business Channel. ● Created budget models to meet channel objectives which included closing volumes, capture rate, staffing levels, and expenses; provided ongoing companion reporting to track progress and ensure corresponding goals were met or exceeded.● Acted as project lead for metric analysis between the business units, technology teams and support teams for various product, process, marketing and system update / enhancement projects.● Built, maintained and updated multiple Excel based applications used for management of nationwide sales team of approximately 400 Loan Officers and managers. ● Completed various projects to include topics such as transition and rollout of corporate owned cell phone initiative for nationwide sales team and their leadership team. -
SupervisorPhh Mortgage Services Jun 2002 - Dec 2006● Provided leadership and direction to 10-15 team players, including performance management and team player career development for both an inbound call center, and an electronic media support team through team player feedback and support in one-on-one, team and departmental meetings. ● Provided recommendations for all levels of management on service levels, staffing models and adherence to schedule for both real time data and projections of future volume. ● Responsible for team managing real time call center call queue monitoring, scheduling, and assisting with reporting needs of the business units to insure call volume is handled promptly, answer rates are maintained, and customer services levels are high.● Created uniform monthly review process which streamlined the performance appraisal process by 75%.
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Mortgage Loan Consulant & Sr. Agent Help Desk AssociatePhh Mortgage Aug 1997 - Dec 2006Mt. Laurel, Nj● Responsible for managing leads in an effort to effectively sell mortgages; exceeded sales goals most months. ● Maintained regular contact with clients and realtors concerning loans in process to ensure loans closed. ● Counseled borrowers and realtors on appropriate loan programs; this included providing rate quotes, competitive marketing information, and preliminary underwriting of loans on a daily basis. ● Provided support to Realtors, Account Managers, Regional Managers, internal customers and other mortgage professionals via incoming phone calls, voice mail, and e-mail
Michael Olivo Skills
Michael Olivo Education Details
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History - Liberal Arts -
Liberal Arts
Frequently Asked Questions about Michael Olivo
What company does Michael Olivo work for?
Michael Olivo works for Amerihealth Caritas
What is Michael Olivo's role at the current company?
Michael Olivo's current role is Financial Planning & Analysis Lead at AmeriHealth Caritas.
What is Michael Olivo's email address?
Michael Olivo's email address is mj****@****ast.net
What is Michael Olivo's direct phone number?
Michael Olivo's direct phone number is +170752*****
What schools did Michael Olivo attend?
Michael Olivo attended The College Of New Jersey, County College Of Morris.
What are some of Michael Olivo's interests?
Michael Olivo has interest in All Kinds Of Music, Computers And Technology, All Sports, Poker.
What skills is Michael Olivo known for?
Michael Olivo has skills like Mortgage Lending, Mortgage Banking, Residential Mortgages, Fha, Loan Origination, Loans, Refinance, Credit, Real Estate, Customer Service, Process Improvement, Strategic Planning.
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Michael Olivo
Account Manager With 8+ Years Expertise In Territory Account Management And Business DevelopmentVirginia Beach, Va5odu.edu, topgolf.com, topgolf.com, norfolkadmirals.com, adsinc.com1 +175737XXXXX
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