Manuel Ortega Email & Phone Number

Chino, Ca, Us

Riverside, California, United States

Irvine, California

HR Coordinator and Recruiter for a multi-state (CA/NV/TX/CO/WA/HI) traffic-control corporation with over 1,200 Union and Non-Union employees. Assists the VP of HR in full spectrum HR operations including internal and external audits, and Federal and State compliance programs. Utilizes Paycom, Paylocity, and ADP systems for various HR and Payroll functions.• Reduced risk of potential exposure to I-9 and E-Verify audits from 70% down to 1.18% within first 3 months of hire; processed 6-month backlog of employment authorizations while maintaining timely submissions of new hire documents.• Assisted in the creation of new benefits plan options in 2 HRIS systems, while liaising with the broker and 6 vendors; coordinated benefits open enrollment for 500+ eligible employees.• Created a custom training module for mandatory Safety requirement including a video, quiz, and employee acknowledgement form using HRIS.• Onboarded 31 laborers, 3 salaried employees, and 1 executive within a 2-day period from a newly acquired business in Hawaii.• Reduced paper files by 20% by digitizing employee records and shipping to storage facility.• Assisted in resolving employee relations issues, including disputes amongst coworkers and supervisors; created scripts used to question employees during investigations.• Ensured Federal and State compliance by replacing outdated materials and maintaining bulletin boards at over 40 locations across the country.• Ensured company drivers are compliant with company standards and added to insurance policy; updated over 200 blank driver license information fields in HRIS.• Processed 100’s of garnishment orders, wage verifications, and verifications of employment.• Created and managed Client-side and User-side HRIS accounts for all managers and employees.• Assisted with non-union payroll transactions for weekly and bi-weekly paid employees.

Led Human Resources functions consisting of On and Off boarding, Compensation and Benefits, Training & Development, Employee/Manager Relations, Employee Assistance Programs, Employee Engagement, and Performance Management. Provided direct leadership to teams of 1-4 HR Professionals, including 1-2 host-country nationals, who provided support for ~1,200 salaried exempt, non-union employees and their family members geographically dispersed across 34 locations in 14 countries. Developed and analyzed Key Performance Indicators to properly monitor and evaluate productivity, exceeding organizational standards. • Provided critical insight regarding local network providers and patient feedback resulting in reevaluation of network providers and higher standards of service; presenter at 2016 TRICARE Overseas Conference.• Verified data entry into 5 HRIS, ensuring accuracy of input made by team members during weekly audits resulting in 98%+ accuracy rating on average.• Training compliance never fell below 94% as a result of weekly tracking and promoting of forecasted training requirements and consistent availability of HR staff to provide relevant and engaging training.• Reduced onboarding time 66% by developing automated process tasks and establishing workflows.• Reconciled travel expense budget of over $80,000 annually, and resolved all traveler-related discrepancies without error.• Managed the employee engagement, training and administration needs of 40 junior and senior employees; selected as winner of a quarterly leadership award during 2012.• Controlled $400,000 in value without loss of: office equipment, supplies, 2 vehicles, personal protective equipment, and classified automation equipment.• Presented bi-annual Equal Opportunity compliance initiatives and reporting procedures during classroom training to all employees.

HR Generalist in a functional organization ranging from 200-250 employees. Worked with senior management to implement and develop HR policies and procedures, and orientation, training, incentive programs. Interpreted and applied corporate regulations to various personnel requests. Relied on as a trusted-advisor and provided courses of action.• Received Superior ranking on 4 consecutive HR compliance audits performed by independent outside auditors; lauded by senior executives for establishing a reputation for excellence.• Coached and mentored 3 employees on Performance Improvement Plans, resulting in improved performance and efficiency.• Created and managed a system using Excel to improve manager’s ability to track employee absences and forecast manning to prevent under-staffed departments, ensuring at least 80% coverage.• Maintained timely and accurate HRIS data entry ensuring monthly reports were 100% accurate, enabling senior executives to make decisions regarding any talent acquisition/management concerns.• Led full spectrum Human Resources for a remote group of 250 employees in a high-risk environment for 12 months while exceeding key performance standards; presented with a performance award.

Human Resources Coordinator, Operations Specialist, and Recruiter for a highly matrixed organization ranging from 700-800 employees. Executed a broad range of HR functions including administering benefits, employee training, records management, and promoting of wellness programs. Fulfilled other duties as needed throughout the organization in 3 departments. Performed recruiting activities including face-to-face, telephonic, web-based, and referrals.• Selected as Employee of the Year, 2005.• Processed applications for national background checks at the nation’s largest Military Entrance Processing Station, serving an average of 35,000 applicants yearly.• Ensured full compliance of PII and HIPAA safeguards while handling medical records and examination forms; routinely assisted Medical practitioners by administering hearing and vision tests to applicants.• Recruited for 200+ positions with the Department of Defense; worked daily with leadership team to evaluate applicants by discussing job requirements and applicants' qualifications.• Fostered community awareness and involvement by coordinating Red Cross Blood Drives, averaging 85 donors per event.

Team member of a Human Resources section in the headquarters of a divisional organization with 1500+ employees, with a focus on pay and benefits administration, HRIS, employee engagement, program management, and employee relations. • Updated the Employee Handbook to ensure 100% alignment with current corporate policies and procedures; incorporated understanding of the EH as a critical task during onboarding of all new hires.• Reviewed and processed over 500 recognition/incentive awards and performance reviews; known for expertise of regulatory guidelines, attention to detail, and efficiency.• Assisted with employee benefits enrollment and interpretation, ensuring max participation.• Executed various research projects and special projects; reported monthly retention rates to higher headquarters as part of a complete company outlook.

Bachelor Of Science - Bs, Management

Associate Of Arts - Aa, General Studies

Education record