Oversee multiple BI projects and project teams to ensure successful program outcomes. Directly manage US based team in addition to overall program management responsibility for the entire BI organization.• Worked closely with business to negotiate plan, align on schedule and provide ongoing status on global cross-team program. Program Managed IT team of 80 IT developers, managers, and business analysts on 60 to 80 independent deliverables per month. Managed risks and resolved issues that affected release scope, schedule and quality. • Led activities to identify data quality issues. E.g. Led data mining/analysis activity to find cause of a ~$66M in excess inventory reserve. MicroStrategy reports, SQL queries, and Python were used to pinpoint the source of the discrepancy. • Responsible for creating and documenting the processes and procedures to track and monitor both Agile (SCRUM) and traditional Waterfall projects. Chosen member of global task force to implement Jira throughout the IT organization. Created and implemented an efficient and well accepted process for prioritizing workload and grooming release contents.

Manager, responsible for development, maintenance, and distribution of over 300 BI Publisher reports and multiple Oracle OBIEE / BI Answers DataMart dashboards. • Established symbiotic relationship with STR software, the maker of the AventX tool used for report distribution. Collaborated on over a dozen system enhancements that benefited Arrow and became part of the AventX general release. Actively participated in contract negotiations and annual renewals and established a close working relationship with STR’s corporate leads for development, support, and finance. • Performed in depth analysis of European report distribution costs and then spearheaded effort to switch to third party provider. Result was ~70% savings (> $60k / year)

Both development and support manager, responsible for project estimation, documenting requirements, and tracking project delivery for a global data warehouse team. Combined supply chain data from five global divisions into a common warehouse for executive analysis• Created detailed functional specifications, technical specifications, and other core documentation on multiple projects. E.g. Developed, monitored, and maintained SLA for data warehouse performance and availability. • Support provided for MicroStrategy contract negotiations and PO processing. Successfully negotiated contract renewal that saved over $50k / yr.• Single point of contact, responsible for all communications to the business. E.g. Developed customized hands-on training program that was used to train users on Microstrategy and the proper way to use the data warehouse to answer their business questions.

Project Manager for Internet based application development. Technologies included C++, COM+, VB, VB script, IIS, JavaScript, XML, and an Oracle database.• Managing Projects and Team Building: Transformed the project from a small prototype effort to an eleven-member cross-functional team that shared common goals, had a strong sense of team identity, jointly owned problems and enjoyed their work. Project was well received, completed project deadlines ahead of schedule and within budget during 1 ½ year period.• Vendor Partnerships / Relationship Management: Maintained a close and open business relationship with the relevant product manager. Together we defined and identified the development requirements and supported the overall project costing. Worked collaboratively with senior management to make key decisions on allocation of resources, staff performance, schedule and budget planning.• Communication and Knowledge Sharing: Selected to lead an effort to introduce Oracle to Reuters’s technical development staff.

Forecasted network growth and identified existing and potential bottlenecks using a Sybase database and a Redbrick data warehouse. Supported development investigations into urgent and high-profile client problems. Created ad-hoc queries using SQL, Cognos and BRIO Query.• Business Intelligence / Data Analysis: Performed exhaustive semi-annual capacity analysis of foreign exchange trading system and presented findings to senior management. Responsible for sizing the bandwidth for the entire Reuters transactions network with bandwidth cost of ~$5,000,000 per year. Designed and developed an internal website that dynamically queried the group’s databases and highlighted system issues.