Three-time winner of the Achieving Client Excellent program within the company globally.Recognized as a Top-performing employee- Strategic advisor and consultant to customers, ensuring success from onboarding through to account upsell, while working to secure long-term customer commitment- Built and maintained strong relationships with stakeholders and partners to understand their business objectives and align these with product capabilities- Collaborate closely with cross-functional teams, including Product and Workforce Management, to address customer needs and drive product improvements- Delivered accurate account reviews and provided detailed feedback to over + 15 reps across EMEA.-Developed campaign strategies to drive platform usage and maximize business value through in-depth analysis and live demonstrations, targeted at C&D-level clients- Utilized adoption and retention metrics to identify risks and growth opportunities for accounts with over 8,000employees.