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@lumen.me
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2 phones found area 718
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LinkedIn matched
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Miguel Tavarez is listed as Technical Support Specialist at Lumen based in New York, New York, United States. AeroLeads shows a work email signal at lumen.me, phone signal with area code 718, and a matched LinkedIn profile for Miguel Tavarez.
Miguel Tavarez previously worked as Customer Experience Specialist at Lumen and Customer Experience Specialist at Audicus. Miguel Tavarez holds Bachelor Of Arts (Ba), Comparative Literature from University Of Southern California.
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AeroLeads found 1 current-domain work email signal for Miguel Tavarez. Compare company email patterns before reaching out.
Miguel Tavarez is a Technical Support Specialist at Lumen. He is proficient in Japanese.
Listed skills include Illustrator, Indesign, Photoshop, Facebook, and 5 others.
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New York, New York, United States
- Provided onboarding and ongoing support to customers seeking to understand how to use the product to reach their wellness goals, while achieving individual and team KPIs related to response and resolution times, as well as customer satisfaction- Interpreted customer data via internal dashboards and provided feedback to engineering team on updating these.
New York, New York, United States
- Managed and oversaw a portfolio of new and existing Audicus users, offering onboarding experiences and support for their hearing aids via phone, email, text, and chat- Advocated for customers by identifying opportunities to revise operations processes and communication strategies and bringing them to the attention of team leadership- Retained customers.
New York, NY
- Contributed to the success of the sales office operations by maintaining the director’s calendar ofappointments and travel, arranging for the design and delivery of graphics or branded materials tobe distributed at industry events, and filing expenses and invoices in a timely fashion- Established and maintained relations with a curated list of local.
New York, NY
- Conducted onboarding of all new department hires, providing them with training materials and daily operations checklists - Offered feedback to agents in the form of written performance reviews, also via email and verbal interaction on a day to day and annual basis- Exercised discretion when handling sensitive personal information, carefully adhering to.
New York, NY
- Delivered personable and knowledgeable service in communications with hotel guests via email and phone before, during and after their stays- Leveraged friendly, tactful conversation in interactions with guests to identify and resolve shortcomings in guests’ experiences - Achieved role of department training coordinator at the end of probationary period.
Brooklyn, NY
- Developed relations with vendors in strategic markets, generating leads and acquiring new accounts across NYC- Responded to customer inquiries about products and orders over phone, email and in person - January 2016 Employee of the Month for 204% YOY sales increase across my accounts
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Miguel Tavarez is listed as Technical Support Specialist at Lumen.
AeroLeads has found 1 work email signal at @lumen.me for Miguel Tavarez.
AeroLeads has found 2 phone signal(s) with area code 718 for Miguel Tavarez.
Miguel Tavarez is based in New York, New York, United States.
Miguel Tavarez has worked for Lumen, Audicus, Hotel Hugo, Dream Downtown, and Ito En (North America) Inc..
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Miguel Tavarez holds Bachelor Of Arts (Ba), Comparative Literature from University Of Southern California.
Miguel Tavarez is listed with skills including Illustrator, Indesign, Photoshop, Facebook, Graphic Design, Social Media Marketing, Adobe Creative Suite, and Leadership.
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