Led human factors activities and managing HF resources in the digital health space for both US/FDA and EU/EMA markets with a multi-national development team.Focused on Task Analysis, Human Factors Analysis, Formative Evaluation & early stage research, Summative Validation, and HFE Reporting.Specializing in digital healthcare and Software as Medical Device (SaMD) projects.Responsible for helping develop SOPs related to remote validation and infection control procedures for validation during the COVID-19 pandemic. Successfully completed multiple validation studies across multiple projects with COVID restrictions in effect and presented the findings and methodology to FDA on how this was accomplished.

• Lead Human Factors activities on multiple projects including: -Usability Testing of both software and physical products -Formative & Summative evaluation for FDA Compliance -Customer Preference Evaluation & Voice of Customer Research -Software Storyboarding & Rapid Prototyping -Mobile & Wearable App Design• Products designed include: -Remote Patient Monitoring Platforms & Apps -Professional Sports/Military Monitoring Platform & Apps -Intelligent Clinical Decision Support Platforms -Wearable Device Design – Physiological Monitors• Provide creative direction for cross-functional project teams as needed -Including management of assigned design resources -Including management, budgeting & solicitation creation for third-party contract resources• Lead design activities related to physical device design & interface design• Perform expert analysis of GUI design effectiveness and usability• Involved in broadening cross-functional collaboration with multiple technical disciplines on early development and concept projects

• Develop all marketing collateral including print, packaging, digital marketing & promo items• Responsible for social media presence and communications• Responsible for all front-end UX for Mobile apps on both Android & iOS devices• Responsible for all application and portal GUI and usability efforts for new products • Responsible for managing all online advertising and online analytics and developing content strategies based on metric analysis.• Acquired by Medtronic in April 2014

• Final engagement with the U.S. Department of Veterans Affairs (VA), My HealtheVet • Subject Matter Expert and Program Director Proxy for Usability Design & Testing, Web 2.0/Social Media, Content Management, Section 508 Compliance and Analytics• Involved in Secretarial Level projects related to web-enabling access to Electronic Health Records and Personal Health Information• Directed a team of 2 developers and 1 designer in corporate web and intranet redesign

• Led design and content management initiatives for both corporate as well as client projects• Led usability testing efforts and heuristic analysis efforts with multiple federal clients• Integral team member for Business Development and proposal writing activities related to design and information architecture• Engagements included assignments with:o U.S. Dept. of Veterans Affairs (VA), My HealtheVet Portal Programo U.S. Dept. of Veterans Affairs (VA), OneVA Content Strategy Framework Projecto U.S. General Services Administration (GSA), USA.gov Refresh Implementationo U.S. Commodity Futures Trading Commission (CFTC), Web Presence Initiativeo Radio Free Asia, Web Presence Redesign Initiative

• Designed and Developed the Communications and Training Portal (CTP) and Virtual Tour for the U.S. Department of Veterans Affairs (VA), My HealtheVet Program• Designed and Developed the MHV Virtual Tour• Technical Subject Matter Expert for User Centered Design, Account Delegation, Data Graphing Development, and Search Engine Optimization• Provide Information Architecture/User Experience Analysis on sub-projects