Matt Degrand, Pmp, Csm Email & Phone Number

Beachwood, OH, US

United States

• My key responsibilities are:
• Develop and drive the strategic direction and key performance indicators of the Implementation function.
• Foster a culture of innovation and experimentation within the Implementation function.
• Manage a team of Implementation specialists, taking accountability for their performance, delegating tasks effectively, and overseeing their activities as needed.
• Oversee (at times, direct all aspects of) the deployment and configuration of Knowable's proprietary contract data management platform for clients, ensuring that configuration meets specifications and all features.
• Collaborate effectively with cross-functional colleagues and ensure alignment of processes and the business’s strategic direction to achieve overall company and delivery team objectives.

Cleveland, Ohio, United States

• Program managed multiple workstreams and the overall integration of Knowable’s software solutions, resulting in delivering 41 projects (over $16M contract value) in 2023 and onboarding clients for Fortune 500 companies.
• Created and implemented standard operating procedures, a feedback loop framework, and a quality assurance and issue resolution framework for the Delivery team that streamlined internal processes resulting in greater.
• Served as an Airtable domain expert, and managed the initiative product development of Knowable's project management solution in Airtable for the entire Delivery team which supported the successful deliveries of over.
• Served as a people manager for the Implementation team, growing the global headcount from one to three teammates and helping reduce new hire ramp time from four months to two months.
• Developed the strategic direction of the Implementation function and drove advancements in tracking KPIs, standard solution deployment protocols and retrospectives, project tooling through Airtable and Jira, and strong.
• Obtained a Certified ScrumMaster certification which influenced the creation of a standardized quality assurance workflow in Airtable used to centralize quality issues and internal communication. This eliminated the.

Chicago, Illinois, United States

• Designed and established a standard project management solution through Airtable (previously excel) for the entire Delivery team which contributed to the successful deliveries of over 30 projects across 2022.
• Established a quality assurance and risk reduction framework for onboarding new subscription clients.
• Co-led a six-month software implementation of Knowable’s first Visual Policy platform multi-year subscription client for a Fortune 200 company and onboarded over 250 client users to the platform.
• Created and implemented best practice guides, process maps, and standard operating procedures for the Client Delivery team that streamlined internal processes resulting in greater quality outputs, improved margins, and.

Greater Chicago Area

• Spearheaded and delivered ten event-driven document review and Visual Policy solution projects resulting in positive client satisfaction marks, over $700K captured contract value, and recurring revenue streams for the.
• Created and implemented best practice guides and standard operating procedures guidelines for the Client Services team that streamlined internal processes resulting in greater quality outputs and reduction in project.
• Facilitated the implementation of the Kimble Professional Services Automation application impacting over 200+ Knowable users
• Expanded the organization's community impact efforts and continue to foster an inclusive culture as a member of the Inclusion & Diversity Committee

Greater Chicago Area

Matthew K DeGrand is a Chicago-based professional photographer who wishes to positively impacting this beautiful earth. Since 2013, Matt has evolved as a freelance artist; capturing natural and raw moments. He operates with the latest equipment and a team of photographers. He has a great appreciation for portraits, nature photography, product, and.

Greater Chicago Area

• Served as a strategic business partner in the center of excellence supporting commercial teams as they navigate organizational changes and complex deals on a global scale.
• Led change management processes and operates as a knowledge expert in Gartner sales software and commercial policies as the business transitions CRM platforms.
• Coached 250+ business development and relationship managers on key sales and negotiation strategies to increase client retention and contract value. Personally impacts 2,000+ deals and 600+ contracts across multiple.

Chicago, Illinois

• Designed and implemented business solutions on contract matters for sales teams; facilitated training for over 100 commercial team members on contracting best practices and procedures which improved performance and.
• Successfully implemented pricing and contracting processes that saved sales teams hours each week to focus on business growth.
• Oversaw a stakeholder engagement survey from concept to completion that highlighted strengths and areas of opportunity for the Strategic Accounts Program.

Greater Chicago Area

• Co-led the launch and adoption of the Strategic Accounts Program for the midsized companies division.
• Managed relationships with over 150 c-suite clients and negotiated 200 complex contracts generating over $9.6 million in annual revenue across 2016.
• Identified sales growth opportunities for 65 commercial team members within our midsized companies division and partnered with leadership to implement sales trainings, new contracting processes, and guides to improve.

Greater Chicago Area

• Collaborated with account and research teams to provide senior executives with customized business solutions which led to 85%+ retention rates. Effectively balanced two portfolios, managing 240 accounts, and achieving.
• Created time-management best practices and templates for internal team members, onboarded new team members, and co-founded CEB Chicago’s Social Committee in 2013.

• Led two Maxim offices through a process optimization project that streamlined new certification coding, payroll, and onboarding procedures for the recruiter teams.
• Recruited nurses and aides to provide in-home medical care; hired and retained an average of 50 external staff members per year.
• Designed and implemented a recruiter development training program in 2012.

Bachelor Of Arts, Political Science; Us Government & Politics

Activities and Societies: Four-Year Varsity Football Player, Team Captain '09 Four-Year Varsity Baseball Player, Team Captain '10 Member.

Diploma