Matthew Hong Email & Phone Number

Los Altos, California, United States

Los Altos, California, United States

-Managed a portfolio of projects to innovate the conceptual design process with Generative AI, some of which resulted in 4 research prototypes, 11 filed patents, 7 research articles, and a best paper award. Example projects include augmenting design space exploration with semantics and analogical transfer, supporting visual style mixing with zero-shot.

Seattle, Washington, United States

-Led a team of nine researchers and designers at UW and UCSD to develop an AI-based health tool that can mitigate hidden healthcare biases in the clinic.-Investigated opportunities to prevent home medication administration errors through large-scale analysis of online health forum posts using topic modeling and content analysis.

Seattle, Washington, United States

-Designed and evaluated AI Playbook (rebranded as HAX Playbook), an interactive tool for generating interaction scenarios to test when designing user-facing AI systems.-Developed an AI failures taxonomy based on a systematic characterization of 16 AI failure scenarios in common natural language based products.-HAX Playbook is released as an open-source.

Greater Atlanta Area

-Designed and deployed two functional mobile health systems (Rapport and CO-OP) to support chronically ill patients’ health management.-Published nine peer-reviewed papers in leading conference and journals.-Co-founded Health Experience and Applications Lab.-Applied quantitative and qualitative user research methods in various clinical and non-clinical.

Greater Pittsburgh Area

-Conducted research and designed new approaches to streamline communication on the 737 line at the Boeing Renton factory.-Devised and applied qualitative research methods with factory employees.-Led negotiations with Boeing IT management to gain access to factory floor.-Calculated the business value (in $ amount) and 5 year impact of the proposed.

Greater San Diego Area

Provided UX consulting services for Tab32 (https://www.tab32.com/), a dental patient record management application, and Cinder (https://www.cindergrill.com/), a smart cooking appliance. Some of the initial user research efforts that I led influenced early design decisions of the product form factor and app user interface.

Greater San Diego Area

-Conducted usability studies, and designed and evaluated Schema Builder-a web user interface that allows clinicians to define custom NLP schemas to extract important information from unstructured patient records.-Systematically investigated clinicians' workflow patterns via cognitive walkthroughs.-Defined use case scenarios for adverse drug events and.

Doctor Of Philosophy (Ph.D.), Human-Centered Computing

Master'S Degree, Human Computer Interaction

B.S., Cognitive Science W/ Spec Hci

Activities and Societies: Korean-American Scientists and Engineers Association (KSEA), User Experience at San Diego (UXSD)