Martin Kloos Email & Phone Number

Naarden, Noord-Holland, Nederland

Naarden, Noord-Holland, Nederland

Business (Intelligence) ConsultantImplementing high value business (operational) intelligence solutions, by listening to my customers and translating their wishes and requirements to actual solutions that not only answer their initial questions but add extra value to the subject matter. Solutions are created which not only offer a high level oversight, but make it possible to dive into detail to analyze and optimize business processes.Gained experience in:- Analyzing Complex… Show more Business (Intelligence) ConsultantImplementing high value business (operational) intelligence solutions, by listening to my customers and translating their wishes and requirements to actual solutions that not only answer their initial questions but add extra value to the subject matter. Solutions are created which not only offer a high level oversight, but make it possible to dive into detail to analyze and optimize business processes.Gained experience in:- Analyzing Complex Business Processes & Organizations- Defining and Translating Performance Information Requirements to Functional Designs- Project Management and SCRUM- SQL Server (T-SQL, SSIS, SSAS)- ETL (SSIS / SSDT) & Data Warehouse Show less

Hilversum, Zeist

BSM ConsultantCreated business service management solutions for the largest telecom provider in the Netherlands. Helping to align their business and IT by modeling and translating complex IT environments into clear business objectives, targets and views. Simultaneously, real-time monitoring solutions are created for services like (the emergency networks for) 1-1-2 and C2000 or large-scale customer networks like iTV serving a customer base of almost 1 million customers. Gained… Show more BSM ConsultantCreated business service management solutions for the largest telecom provider in the Netherlands. Helping to align their business and IT by modeling and translating complex IT environments into clear business objectives, targets and views. Simultaneously, real-time monitoring solutions are created for services like (the emergency networks for) 1-1-2 and C2000 or large-scale customer networks like iTV serving a customer base of almost 1 million customers. Gained experience in:- Analyzing complex ICT-infrastructures & Organizations- Business Service Management & ITIL- NetIQ Operations Center- Dashboarding- (T-)SQL Show less

Utrecht Area, Netherlands

Research towards possibillities for optimizing internal business processes within the accounting domain, by using a combination of BPM methodology and simulation (in particular for guiding the decisions on the utilization of standardization formats). At the end of my research I was able to scientifically publish my research (see publications).

'S-Gravenhage

Working on projects concerning (compliance) risk management (and supporting software tooling) for the financial services sector (banks & pension providers). Having worked with Risk Management and IT Management & Governance Frameworks like COSO & COBIT.

Gained experience with HTML, Java(Script), CSS, PHP, (My)SQL and Content Management Systems Drupal and Joomla

Master Of Science (Msc), Master Systems Engineering, Policy Analysis And Management

Activities and Societies: Master Thesis: Business Process Improvement of knowledge intensive business processes within the financial.

Bachelor Of Science (Bsc), Bachelor Systems Engineering, Policy Analysis And Management

Activities and Societies: Specialisation: ICT, Minor: Technology-based Entrepreneurship

Vwo, Science And Engineering

Activities and Societies: Electives: ICT, Management & Organisation and Biology