Tier 2 support for classroom and campus media technology.

• Oversee all the audiovisual systems for a yearly pop culture convention, including a 3000+seat main events hall and 10 to 15 panel rooms.• Managed the growth of needed audiovisual technology while keeping costs at or below budget as the convention grew from 900 attendees the first year to 12,000+ in 2013.• Lead a team of 10 to 15 staff and volunteers.• Consult with department heads and senior staff for audiovisual needs for the upcoming convention.• Work with vendors to… Show more • Oversee all the audiovisual systems for a yearly pop culture convention, including a 3000+seat main events hall and 10 to 15 panel rooms.• Managed the growth of needed audiovisual technology while keeping costs at or below budget as the convention grew from 900 attendees the first year to 12,000+ in 2013.• Lead a team of 10 to 15 staff and volunteers.• Consult with department heads and senior staff for audiovisual needs for the upcoming convention.• Work with vendors to procure all necessary equipment.• Record and archive all events in the main events hall and panel rooms.• Provide audiovisual support for quarterly Member Appreciation Days. Show less

Tier 2 desktop support.

Tier 1/2 support for classroom technology. Support various academic technologies.

• Provide support to faculty and staff for classroom technology throughout campus, includingSMART Boards and SMART Podium interactive displays.• Maintain classroom and departmental computers including creating Ghost images and upgrading them as necessary.• Administration of the university’s Echo360 lecture capture system, WebEx web conferencing system, and departmental Smart Shield server.• Provide one on one, as well as group support and training for both Echo360 and… Show more • Provide support to faculty and staff for classroom technology throughout campus, includingSMART Boards and SMART Podium interactive displays.• Maintain classroom and departmental computers including creating Ghost images and upgrading them as necessary.• Administration of the university’s Echo360 lecture capture system, WebEx web conferencing system, and departmental Smart Shield server.• Provide one on one, as well as group support and training for both Echo360 and WebEx.• Work with faculty, staff, and outside vendors to design and install classroom audiovisual systems.• Consult with faculty and staff about audiovisual needs for special events.• Produce digital media in response to faculty and staff requests, including shooting and editing video, and creating digital files or DVDs.• Attend conferences, workshops, and webinars to stay current on the latest academic and audiovisual technologies.• Manage 2nd shift part time technicians, and student workers.• Maintain departmental website. Show less

• Install and maintain classroom audiovisual systems.• Support faculty and staff with the use of classroom technology.• Deliver and setup audiovisual equipment to classrooms and campus events.• Assist with determining needs for special events.• Perform Maintenance on departmental and classroom computers• Manage 2nd shift student workers.• Maintain departmental website.