Write code and maintain serverless gateway data ingestion for critical 9-1-1 platforms in the cloud. Utilize and manage message brokers, NoSQL relational databases, serverless functions, API gateways, and other cloud infrastructure. Create documentation, diagrams, and processes enabling other teams to use applications and infrastructure for operations, support, and implementation.Assist, maintain, and write code for an IoT device platform.

Responsible for operation, maintenance, and delivery of IoT (Internet of Things) solutions. Support cloud management and connectivity of devices. Responsible for product firmware / image creation. Assist in operationalizing and autonomizing device monitoring, supply chain, and device provisioning and rollouts.

Managed and administered multi-location/multi-datacenter IP network infrastructure. Managed and maintained multiple Cisco ASA firewall clusters, IPSec site-to-site and SSL remote-access VPNs, ACLs, NAT. Administered Cisco routing and switching equipment in all locations. Responsible for network monitoring, bandwidth utilization, alerting, diagnosis through SaaS based LogicMonitor NMS. Engineered infrastructure changes and solutions for management. Service provider MPLS and DIA (direct Internet access) liaison for administration and co-ordination of downtime. Managed 802.1x endpoint security implementation using PEAP and radius AAA authentication utilizing Windows NPS. Administered multiple F5 load balancer clusters, configured virtual servers/pools/nodes. VMWare vSphere administration supporting UCS blade servers in multiple datacenter environments. Supported Cisco Nexus VPC environment. Utilized log aggregation and diagnosis through SumoLogic. Assisted in cloud connectivity and DRaaS (Disaster Recovery as a Service) solution. Supported Meraki cloud based WLC and local access points. Managed IPAM. Support Tintri and NetAPP storage solutions.

Provided network engineering and consulting as a systems integrator to the state of Texas’ Next Generation 9-1-1 network. Aided the Committee on State Emergency Communications (CSEC) in design and implementation of a State-Level Emergency Services IP Network (ESInet) and contributed knowledge of various NG9-1-1 devices. Assisted with documentation, diagrams, requirements gathering, and testing per the National Emergency Number Association (NENA) standards. Provided knowledge and expertise on network posture and data center elements. Team member responsible for architecture, design, configuration, implementation, testing, and defense of a fully functional NG9-1-1 lab network environment.

Provided network infrastructure support to routing and switching equipment, firewalls and IDS/IPS, and associated cabling.  Validated bi-annual equipment inventory and documented the network. Maintained Cisco/Brocade switches and routers, and trouble-shot general LAN/WAN problems. Maintained firewalls, IDS/IPS and access control lists.

Monitored network core, collocation facility, and LAN and WAN connections for outages and latencies. Installed, maintained and troubleshot routers, switches, modems and other networking and security devices. Assisted in network security including virus defense, password policies, threat mitigation, log collection, remote access, firewall configuration, and physical protection. Assisted in the maintenance of network equipment and infrastructure including routers, switches, structured cabling, leased lines, firewalls, and remote access devices.

Provided proactive and reactive management of resources by monitoring and controlling the network infrastructure, available bandwidth, hardware, and distributed software resources. Responded to detected security incidents, network faults (errors) and user reported outages. Provided on-call support and ensured network integrity and resource availability of Local Area Network computer services. Collected and analyzed performance statistics to detect adverse trends and identify shortfalls in network infrastructure. Recommended changes in network configurations, equipment, and engineered technical solutions for customer requirements.

Operated, monitored, secured, and controlled the physical, data link, network, and transport layers of garrison and tactical Communications-Computer Systems (C-CS) encompassing local and wide area networks, end-to-end telecommunications and circuit switching systems, long-haul transmission, and the global information grid. Performed, coordinated, and supervised their design, configuration, operation, restoration, and improvement. Analyzed their capabilities and performance, identified problems, and took corrective action. Operated cryptographic equipment, fabricated cable assemblies, and performed C-CS control facility quality assurance evaluations. Directed and made operational adjustments to C-CS equipment.