Member of Reuters EMEA Business Operation Team. I am covering Austria/CEB/Greece region (15 countries). My main responsibility is business processes with focus on Siebel CRM.

Main responsibilities include growing the revenue base, moving customers to our strategic products, materially improving customer satisfaction within this client base, owning and managing customer relationships, ensuring delivery of great service to the account, deploy the account strategy A focus on understanding the customer’s business, workflows and priorities, developing a proper contact network within accounts, creating new leads, identifying new opportunities, forecasting, gathering… Show more Main responsibilities include growing the revenue base, moving customers to our strategic products, materially improving customer satisfaction within this client base, owning and managing customer relationships, ensuring delivery of great service to the account, deploy the account strategy A focus on understanding the customer’s business, workflows and priorities, developing a proper contact network within accounts, creating new leads, identifying new opportunities, forecasting, gathering intelligence on competitor activity and providing customer feedback to marketing are all requirements of the role. Show less

Part time position

• Member of a team tasked to carry out a project of establishing the first Internet site (UTIC) in BiH. The project was carried out in cooperation with Vrije University – Amsterdam. Internet BA domain was launched for the first time during this project.• Main responsibilityo Design and implementation of UTIC LANo Design of power supplyo Communications (router and modems)