Matthew Lau Email & Phone Number

Cary, NC, US

Guangzhou, Guangdong, CN

• Conducted full cycle recruitment for various game studios under the NetEase Games umbrella
• Recruited multiple Senior/Lead Software Engineers Game Designer, Level Designer, QA, IT, and Creative roles across multiple different studios
• Speaker at multiple university job fairs in Canada and U.S. to promote NetEase Games
• Developed and implemented sourcing and recruiting strategies within the Recruiting organization and studio stakeholders to attract candidates across multiple disciplines

Los Angeles, CA, US

• Managed full recruitment cycles for Riot’s flagship title, League of Legends across multiple groups and disciplines (Quality Assurance, Software Engineering and Production)
• Worked closely with hiring managers to create job descriptions and constructed plans to have the best possible candidate experience for their roles
• Built and maintained strong candidate pipelines through sourcing and application reviews
• Interviewed Recruiter and Recruiting Coordinator candidates to determine craft and cultural fit
• Mentored and trained new Recruiting Coordinators and Recruiters

Los Angeles, CA, US

• Lead, developed, and implemented the interviewer load management tool for multiple recruiting teams
• Handled candidate pipelines and coordinated interviews for the Game Products' Data Science, Data Engineering, Software Engineering, Systems Engineering, Game Design, Production and QA teams
• Act as the primary point of contact for candidate questions and concerns

Los Angeles, CA, US

New York, New York, US

• Supervised and managed a team of HR Administrators.
• Lead new hire orientations for both California and New York.
• Advised managers on policy matters and recommended departmental changes.
• Compiled evidence for Unemployment Insurance appeals and attended court hearings.
• Worked directly with the Human Resources Manager on Employee Relation cases.
• Created and compiled the merit report for all of Sales.

New York, New York, US

• Utilized ADP to create reports, enter new hires, terminations, and maintaining employee files.
• Conducted and monitored background checks.
• Completed I-9 audits for all California employees and organized all NDA, MAA, and medical files.
• Ran daily reports, developed formulas, and troubleshoot reports on Microsoft Excel.
• Maintained the overall organization of the California Human Resources inbox.
• Recruited and interviewed applicants as needed for the Recruiting department.

New York, New York, US

• Scanned and organized all employee documents.
• Managed digital documents for the Sales department’s employees on ADP Cloud.
• Managed all physical documents for California employees.
• Audited all timecards each pay period for both California and Nevada employees.

• Sourced and interviewed candidates on job boards to fill open positions.
• Handled disciplinary measures and processed separations.
• Updating inventory database using Microsoft Excel
• Process orders through Quickbooks
• Maintaining supplies and equipment; picking-up and delivering items; serving customers.
• Serves customers by backing-up receptionist; answering questions; forwarding messages; confirming customer orders; keeping customers informed of order status.

• Establish that all items are properly recorded into the Amazon order database
• Receive and understand work orders to determine the type and quantity of items ordered by customers
• Pick and pack orders, receive and stow products, and transport packages at the rate expectation per task
• Adhere to strict safety, quality, and production standards

Santa Ana, CA, US

• Created and followed lesson plans to educate students utilizing THINK Together guidelines
• Provided homework assistance, academic enrichment and physical activities
• Deliver quality mentorship through positive reinforcement to students with exceptional needs

• Helped recruit and screen potential participants
• Assist the researcher in setting up and running the Electroencephalogram (EEG)
• Worked with quantitative data with different coding systems and analysis of the data gathered

Houston, Texas, US

• Welcome customers as the initial point of contact; assist customers with recommendations and provide detailed product information
• Stock and remove inventory in accordance to sales, retail season, or as instructed by sales manager
• Responsible for monetary transactions with daily quotas ranging from $5000-$10,000

San Francisco, CA, US

• Interviewed potential Docents during hiring seasons alongside supervisors.
• Performed scientific demonstrations and engaged visitors.
• Monitored the working state of exhibits and reported issues that arose.
• Served as a guide and facilitator, initiated contact with visitors to enrich their museum experience.

Certificate, Human Resource Managment

Bachelor'S Degree, Industrial And Organizational Psychology

Associate'S Degree, Psychology