Marie-Louise De Kruiff Email & Phone Number

Sydney, New South Wales, Australia

I lead the carrier integration team which connects Australian retailers with their preferred carriers and our smart carrier solution, reliably and securely.Business fulfilment:Problem: Besides their B2C deliveries, enterprise customers also ship B2B freight (~30% of current B2C volumes), such as stock replenishment, stock transfers and inventory returns to.

Sydney, New South Wales, Australia

Shippit is Australia's leading multi-carrier shipping technology provider.I lead the carrier integration team which connects Australian retailers with their preferred carriers and our smart carrier solution, reliably and securely.

Yojee is a shipper, carrier and receiver ecosystem for South East Asia and Oceania.I led multiple squads responsible for the customer onboarding experience, route planning experience and the rate card configuration experience.Customer onboarding experience: Problem: The onboarding experience for a carrier is unclear, confusing and cannot be done without.

Melbourne, Victoria, Australia

PAE is part of Pacific International Lines, one of the top 10 largest shipping lines.As a support officer for our sales and customer service, I was the first point of contact for customer inquiries and quotations. As part of my responsibilities, I also conducted portfolio analyses and created resource forecast reports.

Set up a new customer in a new warehouse (1/2019 - 4/2019). I was responsible for setting up the customer processes and designing the racking layout to maximise the space and ensure most efficient pick and pack time. Team Leader customer service (8/2018 - 4/2019). As the team leader of a customer service team for a global FMCG client, I was responsible for.

Retroleum Resources is an energy efficiency company that calculates and compares the ROI and TCO of LED-products. At Retroleum Resources my role was to acquire customers and to guide the delivery of projects.