Jerry Mlege
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Jerry Mlege Email & Phone Number

Associate Consultant at Calabrio, Inc.
Location: Stockholm, Stockholm County, Sweden 7 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Calabrio, Inc.
Role
Associate Consultant
Location
Stockholm, Stockholm County, Sweden
Company size
588 employees

Who is Jerry Mlege? Overview

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Quick answer

Jerry Mlege is listed as Associate Consultant at Calabrio, Inc., a with 588 employees, based in Stockholm, Stockholm County, Sweden. AeroLeads shows a matched LinkedIn profile for Jerry Mlege.

Jerry Mlege previously worked as WFM Planner - Nordics & Austria at Foodora and Real Time Specialist at Foodora. Jerry Mlege holds Gymnasieexamen, Computer Games And Programming Skills from Lbs Kreativa Gymnasiet.

Company email context

Email format at Calabrio, Inc.

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Calabrio, Inc.

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Profile bio

About Jerry Mlege

Jerry Mlege is a Associate Consultant at Calabrio, Inc..

Current workplace

Jerry Mlege's current company

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Calabrio, Inc.
Calabrio, Inc.
Associate Consultant
Stockholm County, Sweden
Website
calabrio.com
Employees
588
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Company profile
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7 roles

Jerry Mlege work experience

A career timeline built from the work history available for this profile.

Wfm Planner - Nordics & Austria

Foodora

Stockholm, Sverige

Real Time Specialist

Foodora

Stockholm, Sverige

Responsible for proactively managing, monitoring, and analyzing intraday performance within the contact center to drive performance and deliver service at interval, daily, weekly, and monthly frequencies. Optimize all levels of resource allocation as needed for online/offline and support functions to ensure the best possible use of skills to manage workflows efficiently and address any deviations from service level and KPI targets. Monitor compliance and agent behavior to ensure adherence to schedules and strategically deploy agents with the right skills to maximize productivity, efficiency, and cost-effectiveness. Collaborate with teams to continuously develop and advance performance throughout the contact center.

Jan 2023 - Nov 2023

Real Time Analyst

Teleperformance

Solna, Stockholm, Sverige

Workforce management. Responsible for managing and monitoring intraday performance within the contact center to drive performance and deliver service at interval, daily, weekly and monthly frequencies. Optimize all resources where needed for online/offline and support functions to ensure best possible use of skills to manage workflows efficiently. To monitor compliance and agent behavior to ensure delivery on schedule to maximize productivity, efficiency and GM.

Jun 2020 - Jan 2023

Junior Supervisor

Teleperformance

Solna, Stockholm, Sverige

Responsible for overseeing and optimizing the work performance of a team consisting of customer support (B2C) agents during night time shifts. Moreover, ensuring a pleasant and focused work environment for the team members, as well as working towards reaching agent and team related KPIs.

Jul 2019 - Jun 2020

Merchant Support Agent

Teleperformance

Solna, Stockholm, Sverige

Merchant support (B2B) over incoming phone calls, e-mails and chats. Cases were typically complex and involved technical and financial elements, e.g. order management and integration between systems.

Oct 2018 - Jul 2019

Customer Support Agent

Teleperformance

Solna, Stockholm, Sverige

Financial customer support (B2C) over incoming phone calls, e-mails and chats. The main responsibility was to analyze and solve cases of both simple and complicated nature, while working towards achieving customer satisfaction KPIs.

Jul 2018 - Oct 2018
Team & coworkers

Colleagues at Calabrio, Inc.

Other employees you can reach at calabrio.com. View company contacts for 588 employees →

TK Tim Klein Tim Klein Colleague at Calabrio, Inc.Minneapolis, Minnesota, United States View → HH Henry Hunt Henry Hunt Colleague at Calabrio, Inc.Minneapolis, Minnesota, United States View → SJ Shane Johnson Shane Johnson Colleague at Calabrio, Inc.Sylacauga, Alabama, United States View → DL Dayln Limesand Dayln Limesand Colleague at Calabrio, Inc.Greater Minneapolis-St. Paul Area, United States View → BM Blair Miller Blair Miller Colleague at Calabrio, Inc.Vancouver, British Columbia, Canada View → CJ Cassie Jarnigin Cassie Jarnigin Colleague at Calabrio, Inc.Denver Metropolitan Area, United States View → LE Logan English Logan English Colleague at Calabrio, Inc.St Paul, Minnesota, United States View → EC Erin Caldwell Erin Caldwell Colleague at Calabrio, Inc.United States View → NR Nathan Rogers Nathan Rogers Colleague at Calabrio, Inc.Greater Houston, United States View → AD Aubrey Diaz, Pmp Aubrey Diaz, Pmp Colleague at Calabrio, Inc.St Paul, Minnesota, United States View →
1 education record

Jerry Mlege education

FAQ

Frequently asked questions about Jerry Mlege

Quick answers generated from the profile data available on this page.

What company does Jerry Mlege work for?

Jerry Mlege works for Calabrio, Inc..

What is Jerry Mlege's role at Calabrio, Inc.?

Jerry Mlege is listed as Associate Consultant at Calabrio, Inc..

Where is Jerry Mlege based?

Jerry Mlege is based in Stockholm, Stockholm County, Sweden while working with Calabrio, Inc..

What companies has Jerry Mlege worked for?

Jerry Mlege has worked for Calabrio, Inc., Foodora, and Teleperformance.

Who are Jerry Mlege's colleagues at Calabrio, Inc.?

Jerry Mlege's colleagues at Calabrio, Inc. include Tim Klein, Henry Hunt, Shane Johnson, Dayln Limesand, and Blair Miller.

How can I contact Jerry Mlege?

You can use AeroLeads to view verified contact signals for Jerry Mlege at Calabrio, Inc., including work email, phone, and LinkedIn data when available.

What schools did Jerry Mlege attend?

Jerry Mlege holds Gymnasieexamen, Computer Games And Programming Skills from Lbs Kreativa Gymnasiet.

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