Marie-Louise Hendel
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Marie-Louise Hendel Email & Phone Number

Project Management | Information Technology | Software Development | Software as a Service | Infrastructure at McGraw-Hill
Location: Belle Mead, New Jersey, United States 12 work roles 3 schools
2 work emails found @mheducation.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
McGraw-Hill
Role
Project Management | Information Technology | Software Development | Software as a Service | Infrastructure
Location
Belle Mead, New Jersey, United States

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Marie-Louise Hendel is listed as Project Management | Information Technology | Software Development | Software as a Service | Infrastructure at McGraw-Hill, based in Belle Mead, New Jersey, United States. AeroLeads shows a work email signal at mheducation.com and a matched LinkedIn profile for Marie-Louise Hendel.

Marie-Louise Hendel previously worked as Information Technology Project Manager, PMO at Mcgraw-Hill and Program/Project Manager, Cybersecurity, McGraw-Hill at Brooksource. Marie-Louise Hendel holds Bachelor Of Arts (B.A.) from Princeton University.

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{first_initial}{last}@mheducation.com
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About Marie-Louise Hendel

Solution-oriented forward-thinking PMO/Project Manager with expertise in software and infrastructure program/project planning and implementation, portfolio management, IT governance, standards, methodologies, processes, and procedures. • Meticulously detail-oriented and results-focused, with a proven track record of managing operational and tactical aspects of multiple concurrent projects within tight time, budget, and resource constraints to ensure program and project goals are met or exceeded and that deliverables align with the business strategy.• Extensive experience in developing and implementing tailored methodologies based on best practices to support on-time and on-budget project delivery, ensure security and compliance, and to drive continuous process improvement, cost savings, and operational efficiencies.• Strong business analysis and development background, with demonstrated ability to support the delivery of robust mission-critical business products with elegant, intuitive user interfaces from conception to implementation.• Highly analytical and focused, driven to identify the root cause of issues and problems, then brainstorm and leverage team experience and best practices to ensure that well-designed sustainable solutions are implemented. • Demonstrated ability to lead cross-functional teams and creatively integrate the collective knowledge and experience to develop and implement secure game changing solutions and service improvements.• Collaborates effectively with IT management, project stakeholders, and technical staff to clarify, translate, and present business requirements, concerns, and technical issues, and synthesize into a cohesive whole that positions for effective results.

Listed skills include Project Management, Business Analysis, Process Improvement, Sdlc, and 45 others.

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Marie-Louise Hendel's current company

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McGraw-Hill
Mcgraw-Hill
Project Management | Information Technology | Software Development | Software as a Service | Infrastructure
Website
kcgcollege.ac.in
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12 roles

Marie-Louise Hendel work experience

A career timeline built from the work history available for this profile.

Information Technology Project Manager, Pmo

Current
Mcgraw-Hill

New York, NY, US

Program/Project Manager in the Global Technology Services PMO and Cybersecurity groups. Responsible for: - Implementing new processes and ServiceNow PPM for the PMO. - Managing various infrastructure and cybersecurity projects.

Jan 2020 - Present

Program/Project Manager, Cybersecurity, Mcgraw-Hill

Brooksource

Indianapolis, Indiana, US

Managing the portfolio of Group Technology Services (GTS) projects for McGraw-Hill.In addition, managing cybersecurity and privacy projects.

Jan 2019 - Jan 2020

Project Manager

Macmillan

New York, NY, US

  • Led Project Management Office for global infrastructure (service desk, desktop standards, IT procurement, security, SaaS, network operations, data center, and AWS cloud computing teams).
  • Responsible for dashboards and management reporting.In parallel, planned and managed complex concurrent global infrastructure programs and projects to implement common platforms and software solutions supporting.
  • Transitioned the Service Desk from an out-sourced to an in-house model. Implemented ServiceNow and facilitated training. Developed and implemented new ITSM policies resulting in increased user satisfaction and cost.
  • Developed and implemented global IT GDPR framework and a full set of IT security policies and standards to support compliance. Scope included technical and end user policies and standards.
  • Managed transition and transformation programs and projects to transfer the IT infrastructure of corporate and remote offices to or from Macmillan in support of Holtzbrinck Group's strategic program of corporate.
  • Managed service improvement/business continuity projects to upgrade the IT infrastructure in the NY and remote offices and the US data center, including migration of mission critical services to iLand and AWS clouds.
Nov 2013 - Jul 2018

Senior Consultant | Project Manager | Technology Services Pmo, Macmillan Publishers

Delta Corporate Services

Parsippany, NJ, US

  • In support of a global IT re-organization to implement ITSM best practices:
  • Defined standard policies, processes, templates, and procedures for the new IT PMO to ensure consistent, repeatable, successful project implementation.
  • Configured and implemented KeyedIn Projects, and maintained Project Portfolio documentation.
  • Collected data for loading to the enterprise configuration management database (CMDB). Concurrently, managed various service improvement/business continuity projects to replace and upgrade EOL/EOS equipment in the NY.
  • Collaborated with stakeholders, IT management, Systems Architects, and vendor/3rd party SMEs to define project requirements, constraints, scope, and risks, and to develop and implement business solutions.
  • For each project, created Statement of Work (SOW), Request for Proposal (RFP) as needed, Project Charter, business requirements, project plans, status reports, project collaboration SharePoint sites, and ran project.
Oct 2012 - Nov 2013

Senior Consultant | Business Analyst | Macmillan Learning

Delta Corporate Services

Parsippany, NJ, US

  • Worked with the business, Chief Systems Architect, development and QA teams to develop and implement robust mission-critical e-business (Macmillan.com) and e-Learning products with elegant, intuitive user interfaces..
  • Synthesized business and technical requirements using the appropriate tools to bring clarity to complex issues, ensuring a clean and intuitive UI and UX, and significantly reducing development time.
  • Developed business requirements document (BRD), technical specifications for the UI, web services, and underlying data base processing.
  • Responsible for testing against requirements before code was approved for release to QA.
  • Created overview/functional summary documentation, including use case scenarios for QA team.
Aug 2011 - Sep 2012

Process Improvement Manager | Dcs Government Solutions Group

Delta Corporate Services

Parsippany, NJ, US

  • Planned, implemented, and managed a continuous process improvement program to prepare the DCS Government Solutions Group for a CMMI Level 1.2 assessment of the unit’s proprietary System Development Lifecyle (SDLC).
  • Identified opportunities to improve efficiency, reduce operating costs, and the time to delivery associated with software development projects and addressed these issues with new initiatives.
  • Researched, developed, and deployed new and re-engineered policies, procedures, templates, and support tools.
  • Managed SMEs assigned to the project and ensured quality and consistency of deliverables.
Feb 2010 - Aug 2011

Consultant | Business Analyst | Dcs Government Solutions Group

Delta Corporate Services

Parsippany, NJ, US

  • Responsible for analysis, UX and UI design, new table design, and associated documentation (BRD, Functional Design specifications, wireframes) for system extensions to web-based real-property billing and management.
  • Mentored less experienced BAs, developed test strategies, plans, and schedules, and managed the test effort and QA team.
May 2007 - Feb 2010

Consultant | Pm/Ba | Procurement And Accounts Payable Systems | Johnson & Johnson

Delta Corporate Services

Parsippany, NJ, US

  • In support of a global initiative, coordinated and assisted development teams from over a dozen J&J Business Units in the design and implementation of a webMethods (SOA / web services) interface from their local.
  • Responsible for business analysis and specifications for the interface.
  • Implemented a Documentum web site for technical documentation and reference materials for development teams building interfaces, and supported their analysis, conversion, change management, and testing activities.
  • Generated monthly rollout metrics for the new system and retirement metrics for the legacy system it replaced.
Sep 2002 - May 2007

Consultant | Project Manager/Ba | Financial Information Reporting System | Johnson & Johnson

Delta Corporate Services

Parsippany, NJ, US

  • Managed an off-site development team responsible for maintenance and enhancements to the enterprise-wide financial information reporting system thru to its final retirement:
  • Responsible for all business analysis, task prioritization, technical specifications, testing, change management, and end-user documentation.
  • Implemented change management process.
  • Ensured Sarbanes–Oxley (SOX) compliance.
Aug 1993 - Sep 2002

Consultant | Business Analyst | Engelhard Corporation

Delta Corporate Services

Parsippany, NJ, US

  • For a scientific/sales support application used to size pollution controls for industrial applications:
  • Gathered requirements, designed the data base and UI, and developed specifications.
  • Created the on-line help function, user manual, training program and materials, and conducted training.
Apr 1995 - Oct 1996

Project Manager | Billing Systems Project Management Office (Pmo)

At&T

Dallas, TX, US

Responsible for managing multiple concurrent billing system development projects from inception to delivery.

Aug 1992 - Sep 1993

Consultant

Computer Power Group

Brookfield, WI, US

Developed project management, testing, and system development life cycle development methodologies for use world-wide by CPG consultants to ensure consistency of deliverables and on-time project delivery.Implemented a new recruiting system which significantly reduced the time required to identify the appropriate candidate for a position, thereby reducing.

Aug 1989 - Jun 1992
Team & coworkers

Colleagues at McGraw-Hill

Other employees you can reach at kcgcollege.ac.in. View company contacts →

KG Kirk Gray Kirk Gray Colleague at Mcgraw-Hill Littleton, Colorado, United States, United States View → AL Angela Leodaritsis Angela Leodaritsis Colleague at Mcgraw-Hill Greater Sydney Area, Australia, Australia View → RQ Renee Quillet Renee Quillet Colleague at Mcgraw-Hill Columbus, Ohio, United States, United States View → TM Tatiana Morgaeva Tatiana Morgaeva Colleague at Mcgraw-Hill Hightstown, New Jersey, United States, United States View → RK Rose Koos Rose Koos Colleague at Mcgraw-Hill Dubuque, Iowa, United States, United States View → NN Nikitha Nagaraj Nikitha Nagaraj Colleague at Mcgraw-Hill Boston, Massachusetts, United States, United States View → DL Dustin Lange Dustin Lange Colleague at Mcgraw-Hill Zelienople, Pennsylvania, United States, United States View → RZ Rick Ziebarth Rick Ziebarth Colleague at Mcgraw-Hill Columbus, Ohio, United States, United States View → AG Ariel Gold Ariel Gold Colleague at Mcgraw-Hill El Cerrito, California, United States, United States View → MH Mike Hand Mike Hand Colleague at Mcgraw-Hill Columbus, Ohio Metropolitan Area, United States, United States View →
3 education records

Marie-Louise Hendel education

Bachelor Of Arts (B.A.)

Princeton University

Graduate Studies & Continuing Professional Education

Rutgers University

Business

The George Washington University School Of Business
FAQ

Frequently asked questions about Marie-Louise Hendel

Quick answers generated from the profile data available on this page.

What company does Marie-Louise Hendel work for?

Marie-Louise Hendel works for McGraw-Hill.

What is Marie-Louise Hendel's role at McGraw-Hill?

Marie-Louise Hendel is listed as Project Management | Information Technology | Software Development | Software as a Service | Infrastructure at McGraw-Hill.

What is Marie-Louise Hendel's email address?

AeroLeads has found 2 work email signals at @mheducation.com for Marie-Louise Hendel at McGraw-Hill.

Where is Marie-Louise Hendel based?

Marie-Louise Hendel is based in Belle Mead, New Jersey, United States while working with McGraw-Hill.

What companies has Marie-Louise Hendel worked for?

Marie-Louise Hendel has worked for Mcgraw-Hill, Brooksource, Macmillan, Delta Corporate Services, and At&T.

Who are Marie-Louise Hendel's colleagues at McGraw-Hill?

Marie-Louise Hendel's colleagues at McGraw-Hill include Kirk Gray, Angela Leodaritsis, Renee Quillet, Tatiana Morgaeva, and Rose Koos.

How can I contact Marie-Louise Hendel?

You can use AeroLeads to view verified contact signals for Marie-Louise Hendel at McGraw-Hill, including work email, phone, and LinkedIn data when available.

What schools did Marie-Louise Hendel attend?

Marie-Louise Hendel holds Bachelor Of Arts (B.A.) from Princeton University.

What skills is Marie-Louise Hendel known for?

Marie-Louise Hendel is listed with skills including Project Management, Business Analysis, Process Improvement, Sdlc, Pmo, Requirements Analysis, Cmmi, and Change Management.

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