Robert Miller Email & Phone Number

Hove, England, United Kingdom

Hove, England, United Kingdom

Remote

Greater San Diego Area

• Managed a team of 30 working with the physical infrastructure, servers and storage, virtual environment, legacy virtualization and private and public clouds. Redefined operational and engineering processes and.
• Reduced go to market and incident resolution time by forming a technology stack architecture review committee (ARC), bridging the software developer and the technology ARC teams, streamlining product deployments.
• Ensured the technology stack met PCI and HIPPA security standards and data encryption at rest and in transit by using role-based encryption.
• Aligned with FICOs cloud first private and public approach by creating a strategy based on an application centric design and Infrastructure as a Service (IaaS) using vendor agnostic platforms and multiple levels of.
• Developed and implemented FICO’s IaaS platform by partnering with Rackspace and automation reducing the number of staff required to deliver infrastructure, time to market, and costs.
• Completed end to end root cause analysis (RCA) across multiple teams and technologies by taking ownership and driving multiple incident calls to resolution.—Client, Vendor, and Stakeholder Relationships—

Tampa/St. Petersburg, Florida Area

• Systems Engineer III / ArchitectEngineered storage for 35+ global sites in China, Mexico, Brazil, and European countries. Participated in the architecture for all facets of the storage infrastructure. Assessed the.
• $1.2 million conserved by evaluating the OnCommand management software infrastructure to discover under-utilization of the current software deployment and applying EMC’s storage resource management.
• Created a service catalogue and supportability matrix for the data centers and satellite sites with a defined ordering process that incorporated training for the operational and financial departments.
• Hardened the security of switch, storage array, and management software using integration into LDAP and TACACS and removal of all generic and admin accounts.
• $500,000 worth of unused storage equipment in the second year of the depreciation cycle identified and re-purposed for the Apple exchange environment including RSA appliance deployment.—Process Improvement—
• $2 million conserved in three years by addressing unused infrastructure and software application through the renegotiation of service contracts and the redistribution of hardware infrastructure.

London, United Kingdom

• At my last role for EMC led a team of seven overseeing the RBS GBM initial.5 Petabytes that grew to more than 1.5 usable PB. Acted as the lead architect and manager, hiring and allocating technical resources on large.
• Managed the merger of ABN Amro and RBS GBM SAN infrastructures and assimilation of two storage teams and served as the technical project manager at RBS GBM for two data center builds, fit outs, and migrations.
• Developed the best practices, operational, and technical documentation used by the RBS GBM storage team to increase the performance, storage capacity, and utilization of the SAN.
• Moved 4,000+ hosts without an outage by pioneering the Interoperability Mode and VSANs to migrate RBS GBM and ABN Amro McData Fibre Channel Networks to Cisco and developing best practice / migration guides.—Project.
• 96% reduction in write latency and a 95% decrease in batch and dump times achieved by conducting a performance review of trading applications based on Oracle databases followed by implementation of the recommendations..
• Trained NAS and performance analysis / resolution for internal and external staff and provided pre-sales support to identify the correct hardware, resources, and effort to deploy a broad spectrum of projects.

Responsible for the Administration of the Windows based IT infrastructure that spanned more than 40 sites across 5 states, which included:Upgrade of the Windows based systems from NT to the Windows 2000 family.Integration of the Point of Sale (POS), security and gate systems in to the IT infrastructure providing centralize and consolidated.

Responsible for the all IT projects, purchasing and management of the IT infrastructure across five sites with different IT requirements; including;Installation of a network infrastructure in to two 18th century buildings servicing important clientele with a minimum of disruption.Deployment and training of all staff in a Windows based network.Responsible.