Megan Morgan Email & Phone Number

Scranton, Pa, Us

Design and assist with the strategy and facilitation of the New Hire Orientation training series, including redesigning 6 distinct eLearning lessons.Lead a multi-phase training strategy to guide company wide ERP systems changes including designing more than 15 eLearning lessons focused on GHR user training, order processing, project team training and development, expense management, and workforce management. Partner on the design and delivery of training focused on sales, operations, customer service, company culture and communication, leadership development, diversity, equity & inclusion and compliance, including more than 30 eLearning lessons.Manage a robust Learning Center and LMS including reporting on required and position specific training along with evaluating training effectiveness and user satisfaction.Create and manage the company wide training request process and best practices for subject matter experts. Partner on the design of a 26 part Lean Six Sigma training series. Collaborate with cross-functional partners and subject matter experts to identify training needs and create eLearning resources to address those needs.

Pennsylvania, United States

Lead and maintained internal operations updates, process improvement and data management including new project tracking, weekly contractor and project status updates and customer relationship management system updates for between 12 and 20 projects at a time. Lead the development of project plans for 3 product launches and 2 rebrands.Trained 12 facilitators for a coach lead career development eLearning product.Lead content strategy for 3 blogs, 4 websites, 3 newsletters and 2 LinkedIn accounts.Managed web content updates for a 300+ facility health system. Supported the creation of 2 web based product review courses.Lead new business outreach and communication strategy.Lead Women's Business Enterprise and Woman Owned Small Business Certification process and business strategy around diverse supplier opportunities and diversity, equity and inclusion program opportunities.Supported HR needs including screening employees, managing employee files and assisting with employee health insurance enrollment process.

Designed and delivered virtual and in-person functional area training for up to 16 officer positions.Designed and delivered virtual and in-person onboarding training for all of the new members of 175 affiliates.Created storyboards, authored scripts and directed creation of 2 resource launch videos.Authored and published 3 functional area guides.Wrote content for a nationally distributed programming newsletter focused on innovative programming and communications strategies.Designed and facilitated operational and general leadership development sessions for 4 national or state wide trainings with up to 1,000 attendees.Assisted with the review of international programming standards and setting strategy for the alignment of programming standards with organizational priorities and values.Created qualitative and quantitative assessment tools to measure outcomes of programming and curriculum.Collaborated with cross-functional partners and subject matter experts to identify training needs and create eLearning resources to address those needs.

Researched and designed curriculum for 11 local led workshops and downloadable resources and 39 interactive online learning modules for the E-Learning initiative, Pursuit.Directed the Pursuit pilot program including communicating with pilot groups, hosting focus groups and coordinating testing centers at each of Beta Theta Pi’s regional training events.Created qualitative and quantitative assessment tools to measure outcomes of programming and curriculum.Collaborated with subject matter experts on the design and delivery of content.Supervised alumni volunteers, staff and undergraduate members in the curriculum development process.Coordinated the integration of all of Beta Theta Pi’s leadership development programs into the overall Pursuit concept.Collaborated with staff and volunteers to review, redesign and execute general session and officer training curriculum for regional leadership conferences.Coordinated the strategy, planning and execution of educational programming for undergraduates, alumni, guests and local chapter volunteers at Beta Theta Pi’s General Convention.

Provided customer service to alumni, undergraduate members, grand officers and partners.Lead the internal process for filling orders and running essential reports.Supported the development of leadership programs.Assisted with planning and implementation of fraternity services team projects, programs and events including awards, international programs and training workshops.

Lead communications with first time in college, transfer and enrolled students to answer questions and assist with the processing of academic records, test scores and admission scholarships.Lead campus tours for potential students and their families.Collaborated with other campus offices and partners.Served as a member of the admissions services team by supporting the administrative functions of the Admissions Office including assisting with the planning and implementation of admissions events.

Developed and implemented individual and season-long marketing plans for each of the NCAA sponsored sports within the University of South Florida Athletics Department, including volleyball, men’s soccer, women’s soccer, football, men’s basketball, women’s basketball, softball and baseball. Lead the new Student Ticket Policy marketing strategy.Solicited community partners for sponsorships to support the fulfillment of student specific sponsorship contracts.

Masters, Higher Education/Higher Education Administration

Bachelors, Political Science